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For Companies At a Glance
- Tasks: Support retail and online operations, guiding customers in eyewear selection.
- Company: Join a small, growing team in the vibrant City of Westminster.
- Benefits: Enjoy free eyewear, discounts, 28 days holiday, and team days.
- Why this job: Be part of a friendly team focused on exceptional customer service and sustainability.
- Qualifications: 1 year experience in optical sales, strong communication skills, and tech-savvy.
- Other info: Must be available for weekend shifts.
The predicted salary is between 30000 - 42000 £ per year.
We’re looking for a friendly, organised Optical & Sales Administrator to join a small, growing team in the City of Westminster. This is a hands-on role where you will support both retail and online operations, helping customers find the right eyewear and ensuring a smooth, professional experience from start to finish.
Key Responsibilities
- Deliver exceptional customer service in-store and online
- Guide customers through frame and lens selection
- Accurately take optical measurements
- Respond to enquiries via email and phone
- Maintain customer records and support outreach efforts
- Oversee store presentation, stock levels, and admin
- Support store opening/closing and weekend shifts
What We’re Looking For
- At least 1 year of experience in optical sales or dispensing
- Strong communication and customer service skills
- Detail-oriented, organised, and target-driven
- Comfortable with tech tools and multitasking
- Interest in sustainability and circular design
- Able to work Saturdays or Sundays (essential)
What You’ll Get
- Free eyewear and friends/family discounts
- Central London location
- 28 days holiday (incl. bank holidays)
- Team days and a collaborative work environment
Contact Detail:
BlackSquare - Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor (City Of London)
✨Tip Number 1
Familiarise yourself with the latest trends in eyewear and optical technology. Being knowledgeable about current styles and sustainable practices will not only impress your potential employers but also help you connect better with customers.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different customer scenarios can help you feel more confident in guiding customers through their eyewear choices, which is crucial for this role.
✨Tip Number 3
Make sure to highlight any experience you have with tech tools relevant to sales and customer management. Familiarity with software used in retail environments can set you apart from other candidates.
✨Tip Number 4
Show your enthusiasm for sustainability and circular design during your interactions. This aligns with the company's values and demonstrates that you're not just looking for a job, but are genuinely interested in contributing to their mission.
We think you need these skills to ace Sales Advisor (City Of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in optical sales or dispensing. Emphasise your customer service skills and any specific achievements that demonstrate your ability to deliver exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for eyewear and sustainability. Mention your interest in the role and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Experience: In your application, specifically mention any previous roles where you provided customer service or worked in retail. Use examples that illustrate your ability to guide customers and manage multiple tasks effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at BlackSquare - Recruitment Specialists
✨Showcase Your Customer Service Skills
Since the role requires exceptional customer service, prepare examples from your past experiences where you successfully assisted customers. Highlight how you resolved issues and ensured a positive experience.
✨Demonstrate Your Knowledge of Eyewear
Familiarise yourself with different types of eyewear, lenses, and optical measurements. Being able to discuss these topics confidently will show your genuine interest in the field and your ability to guide customers effectively.
✨Emphasise Your Organisational Skills
The job requires being detail-oriented and organised. Be ready to discuss how you manage tasks, maintain records, and ensure smooth operations in a busy environment. Use specific examples to illustrate your skills.
✨Express Your Interest in Sustainability
Given the company's focus on sustainability and circular design, be prepared to talk about why these values matter to you. Share any relevant experiences or knowledge that align with their mission, which can set you apart from other candidates.
