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- Tasks: Join us as an IT Project Engineer, tackling exciting tech challenges daily!
- Company: In Technology Group is a rapidly growing IT recruitment company in the UK.
- Benefits: Enjoy on-site parking, 20+ holidays, a pension scheme, and fun staff events!
- Why this job: Be part of a dynamic team, work on diverse projects, and enhance your tech skills.
- Qualifications: Must have expertise in Microsoft Technologies and networking protocols.
- Other info: Immediate interviews available—apply now to kickstart your tech career!
The predicted salary is between 28000 - 42000 £ per year.
IT Project / 3rd Line IT Support Engineer – £40,000 – Ringwood – Great Opportunity! Role : IT Project / 3rd Line IT Support Engineer Location : Ringwood Salary : £35,000 – £40,000 + Great Opportunity! Interviewing Immediately – Apply Now My client’s are looking for an experienced IT Project Engineer/3rd Line IT Support Engineer to join a rapidly growing IT department. The successful candidate will be responsible for providing onsite and remote technical support for IT infrastructure, resolving issues and providing advice on technical solutions. Benefits: * On-site parking. * 20 days holidays + Bank holidays. * Holiday allowance rising with length of service. * Company Pension scheme. * Company- wide Bonus Schemes. * Use of company vehicle where appropriate * Staff chill space with dart board, sofa, TV, games & refrigerator. * Staff social events. Responsibilities: * Delivering single day projects and providing support on escalated tickets from the support desk. * Managing your schedule day to day to ensure project deadlines are met while continuing to assist with service requests and act as a point of escalation for the support desk. * Managing the life cycle of a project to ensure that the customer receives an excellent experience. * Attending site to resolve reported issues, install hardware and appropriate cabling. * Providing advanced support in networking, infrastructure and Wi-Fi. * Escalation of cases when required. * Updating of all support case information as required on a timely basis. * Updating all support, project and customer documentation where required. * Assisting with administrative duties where required. Requirements: * Technical expertise in the full stack of Microsoft Technologies (Windows 10, Intune MDM, Active Directory, Azure, Security, MS365, etc). * High level and low level solution design and implementation. * Draytek (or similar) Unified Treat Management Systems and Firewalls. * UniFi (or similar) Wireless access points, network switches. * In depth understanding of network protocols, routing, subnets and VLANs. The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on 0118 228 6480 to discuss in further detail. Alternatively, send your CV directly to me at owen . smith @intechnologygroup.com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Interviewing Immediately – Apply Now Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK’s most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
In Technology Group Limited | IT Project Engineer/3rd Line IT Support employer: In Technology Group Limited
Contact Detail:
In Technology Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In Technology Group Limited | IT Project Engineer/3rd Line IT Support
✨Tip Number 1
Make sure to highlight your technical expertise in Microsoft Technologies during the interview. Be prepared to discuss specific projects where you've implemented solutions using Windows 10, Intune MDM, and Azure.
✨Tip Number 2
Familiarize yourself with Draytek Unified Threat Management Systems and UniFi Wireless access points. Being able to speak confidently about these technologies will set you apart from other candidates.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of how you've resolved complex IT issues in the past. This will show your ability to handle escalated tickets effectively.
✨Tip Number 4
Since the role involves managing project lifecycles, be ready to discuss your experience with project management. Highlight any tools or methodologies you’ve used to ensure timely delivery and customer satisfaction.
We think you need these skills to ace In Technology Group Limited | IT Project Engineer/3rd Line IT Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical expertise in Microsoft Technologies, networking, and project management. Use specific examples from your past experiences that align with the responsibilities listed in the job description.
Craft a Strong Cover Letter: Write a cover letter that emphasizes your experience in IT support and project management. Mention your ability to manage schedules and deliver projects on time, as well as your problem-solving skills in technical environments.
Showcase Relevant Skills: In your application, clearly outline your proficiency with tools and technologies mentioned in the job description, such as Windows 10, Active Directory, Azure, and networking protocols. This will demonstrate your fit for the role.
Follow Up: After submitting your application through our website, consider following up with a brief email expressing your enthusiasm for the position. This can help keep your application top of mind for the hiring team.
How to prepare for a job interview at In Technology Group Limited
✨Showcase Your Technical Expertise
Make sure to highlight your experience with Microsoft Technologies, especially Windows 10, Intune MDM, and Azure. Be prepared to discuss specific projects where you implemented these technologies.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've resolved complex IT issues in the past. Discuss your approach to troubleshooting and how you manage escalated tickets effectively.
✨Understand Project Management
Familiarize yourself with project life cycles and be ready to explain how you prioritize tasks to meet deadlines while providing excellent customer service.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's IT infrastructure and team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
