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- Tasks: Join our 24/7 team to support Solaris and AIX servers, troubleshooting and enhancing system performance.
- Company: Be part of a leading tech company focused on innovative infrastructure solutions.
- Benefits: Enjoy competitive pay, comprehensive benefits, and lifestyle perks like a car scheme.
- Why this job: Gain hands-on experience in a dynamic environment while contributing to critical infrastructure projects.
- Qualifications: A degree in a relevant field or equivalent experience; Unix expertise is essential.
- Other info: Must be a UK national with over 5 years residency for security clearance.
The predicted salary is between 36000 - 60000 £ per year.
As an engineer in our 24/7 team, you will play a pivotal role in providing advanced, out-of-hours technical expertise on our Solaris and AIX servers to maintain a high level of support service. You’ll collaborate closely with colleagues and customers to troubleshoot issues, enhance system performance, and ensure excellent service delivery. You’ll also help drive the professional development of team members and contribute to process improvements that enhance efficiency and customer satisfaction. This role is critical in supporting service-level agreements (SLAs) and key performance indicators (KPIs), especially during our emergency support coverage outside of standard working hours.
This is a shift-based role as part of a 24/7 support team, which includes nights, weekends, and public holidays as part of a rotating schedule. Due to security clearance requirements, candidates must be a UK national, hold a British passport, have single nationality status, and have resided in the UK for over 5 years.
What will I be doing?
- Delivering exceptional customer service and acting as a key technical point of contact during out-of-hours emergency support, 24/7.
- Supporting disaster recovery (DR) testing across multiple virtual platforms.
- Remediating security vulnerabilities identified by the compliance team.
- Performing planned change work during off-hours maintenance windows.
- Assisting in the setup, configuration, and support of Linux and Windows servers as needed.
- Contributing to innovation and development of new or improved infrastructure products and services.
- Continuously developing expertise across a wide range of infrastructure technologies.
Essential Job Functions:
- Provide technical support in infrastructure services, responding to incidents and assisting with operational tasks.
- Contribute to the successful implementation of infrastructure projects and scheduled assignments.
- Monitor, maintain, and troubleshoot infrastructure systems, ensuring ongoing reliability and performance.
- Collaborate with team members to improve infrastructure efficiency and solve complex technical challenges.
- Maintain accurate infrastructure documentation, including incident logs and configuration records.
- Apply specialized technical knowledge to address infrastructure-related issues and ensure rapid resolution.
- Follow established best practices and standards to deliver consistent and high-quality infrastructure services.
- Utilize your technical skillset to manage and resolve infrastructure incidents effectively.
Basic Qualifications:
- Bachelor’s degree in a relevant field, or equivalent combination of education and experience.
- Demonstrated technical experience within enterprise infrastructure environments.
- Strong analytical and problem-solving abilities, particularly in Unix-based systems.
- Proficiency in shell scripting, system diagnostics, and server administration tools.
- A mindset of continuous learning, keeping up to date with industry advancements and emerging technologies.
Other Qualifications:
- An advanced degree in a related field is a plus.
- Experience working with Oracle Solaris, AIX, or related enterprise Unix platforms.
- Familiarity with security standards, compliance, and vulnerability remediation processes.
- Previous experience working in a shift-based or out-of-hours support environment is advantageous.
What we can offer you:
- Competitive Compensation & Pension Scheme – Rewarding your expertise while securing your future.
- Comprehensive Benefits Package – Including DXC Select, Perks at Work, and incentive programs for exclusive savings and rewards.
- Continuous Learning & Development – Access to upskilling opportunities, career growth resources, and industry-leading training.
- Lifestyle Perks – Enjoy options like the Salary Sacrifice Car Scheme and more.
Contact Detail:
DXC Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solaris Unix Engineer (Erskine)
✨Tip Number 1
Familiarise yourself with Solaris and AIX systems if you haven't already. Spend some time exploring online resources, forums, or even local user groups to deepen your understanding of these platforms. This will not only boost your confidence but also help you engage in meaningful conversations during interviews.
✨Tip Number 2
Highlight any experience you have with 24/7 support environments. If you've worked shifts before, be ready to discuss how you managed your time and maintained performance under pressure. This will show that you're prepared for the demands of the role.
✨Tip Number 3
Network with current or former employees at StudySmarter or similar companies. Reach out on LinkedIn or attend industry events to make connections. Having an insider's perspective can provide valuable insights into the company culture and expectations.
✨Tip Number 4
Prepare to discuss your problem-solving skills in detail. Think of specific examples where you've successfully resolved technical issues, particularly in Unix-based systems. This will demonstrate your analytical abilities and readiness to tackle challenges in the role.
We think you need these skills to ace Solaris Unix Engineer (Erskine)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Solaris and AIX systems. Include specific examples of your technical expertise, particularly in Unix-based environments, and any relevant projects you've worked on.
Craft a Strong Cover Letter: In your cover letter, emphasise your problem-solving abilities and your experience in providing 24/7 support. Mention your familiarity with security standards and compliance, as well as your commitment to continuous learning in the field.
Showcase Relevant Skills: Clearly list your skills related to shell scripting, system diagnostics, and server administration tools. Highlight any experience you have with disaster recovery testing and vulnerability remediation processes.
Demonstrate Team Collaboration: Provide examples of how you've collaborated with team members to improve infrastructure efficiency or solve complex technical challenges. This will show your ability to work effectively in a team-oriented environment.
How to prepare for a job interview at DXC Technology
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Solaris and AIX systems in detail. Highlight specific projects or challenges you've faced, and how you resolved them. This will demonstrate your technical proficiency and problem-solving skills.
✨Emphasise Customer Service Skills
Since the role involves providing exceptional customer service, be ready to share examples of how you've successfully supported clients or colleagues in previous roles. Focus on your communication skills and ability to remain calm under pressure.
✨Demonstrate Continuous Learning
Talk about how you keep up with industry advancements and emerging technologies. Mention any relevant certifications or training you've pursued, as this shows your commitment to professional development and staying current in your field.
✨Prepare for Shift-Based Role Questions
Expect questions about your availability and experience in shift-based or out-of-hours support environments. Be honest about your flexibility and readiness to work nights, weekends, and holidays, as this is a crucial aspect of the job.
