Client Support Assistant (Greater London)
Client Support Assistant (Greater London)

Client Support Assistant (Greater London)

London Part-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support lawyers in preparing US visa applications and client correspondence.
  • Company: Flynn Hodkinson is a top US visa law firm with a friendly, flexible work culture.
  • Benefits: Enjoy a collaborative environment with opportunities for professional growth and learning.
  • Why this job: Join a dynamic team and make a real impact on clients' international journeys.
  • Qualifications: Strong communication skills and attention to detail; degree preferred but not essential.
  • Other info: Experience with case management software is a bonus; perfect for those passionate about immigration law.

The predicted salary is between 30000 - 42000 £ per year.

Flynn Hodkinson is a leading US visa and nationality law firm based in London, UK. We are a boutique firm and take pride in having a friendly and flexible work environment. If you have an interest in US visa and nationality law and enjoy working with clients with an international outlook, this may be the role for you.

This role will support US visa and nationality lawyers in preparing our company, entrepreneur and individual clients applying for US visas, entry and nationality.

Responsibilities
  • Prepare cases as completely as possible for Responsible Attorney’s review, identifying or highlighting any uncertain issues or missing information.
  • Prepare USCIS and Department of State forms, including I-129, I-130, I-486, DS-160, DS-260, etc. from questionnaire completed by client.
  • Draft supporting letters and client correspondence.
  • Assemble cases for filing, ensuring that all procedural requirements for filing cases are met including filing fee, signatures, assembly of exhibits, jurisdiction, etc.
  • Complete checklist prior to filing case to ensure that all appropriate documents are signed and included and appropriate filing fee cheques attached.
  • File all correspondence and documents in LEAP.
  • Ask questions of Sr Client Support Specialist or Responsible Attorney to clarify any confusion on legal issues or cases.
  • Attend and participate in legal and firm meetings, in-house seminars and client consultations.
  • Perform administrative tasks as needed (e.g. open and close files, prepare invoices, etc.).
  • Keep clients organized by establishing and organizing files; monitoring calendars; setting deadline reminders in Todoist; documenting actions; inputting information into LEAP and spreadsheets.
  • Download and print intake documents. Responsible for scanning, saving and organizing client documents and information.
  • Prepare and track New Matter Sheets, Engagement Agreements, Privacy Agreements and invoices.
  • Request KYC documents prior to consultation; send consultation questionnaire and arrange payment of consultation fee.
  • Update engagement letter templates, when necessary. Coordinate Sharepoint and prepare reports in LEAP and Excel.
  • Scan/Save/Log receipts, approvals, RFE’s, NOIDs, communicate these updates to clients, input this information into case tracking system.
  • Assist lawyers with drafting blogs as required.
  • Accomplish firm goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Qualifications
  • Excellent verbal and written communication skills.
  • Bachelor’s degree preferred or equivalent combination of education and relevant experience.
  • Excellent attention to detail.
  • Must be well-organized and have ability to meet established/changing deadlines.
  • Proficiency in using MS Office applications.
  • Experience with the use of Leap case management software and Xero financial software is a plus.

Client Support Assistant (Greater London) employer: Flynn Hodkinson Ltd

Flynn Hodkinson offers a dynamic and supportive work environment in the heart of Greater London, making it an exceptional employer for those passionate about US visa and nationality law. With a strong emphasis on employee growth, we provide opportunities for professional development and encourage a collaborative culture where every team member's contributions are valued. Our flexible working arrangements and commitment to client satisfaction ensure that you will find meaningful and rewarding employment while being part of a friendly and dedicated team.
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Contact Detail:

Flynn Hodkinson Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Support Assistant (Greater London)

✨Tip Number 1

Familiarise yourself with US visa and nationality law. Understanding the basics will not only help you in interviews but also show your genuine interest in the role.

✨Tip Number 2

Network with professionals in the field. Attend legal seminars or webinars related to immigration law, and connect with people on platforms like LinkedIn to gain insights and potentially get referrals.

✨Tip Number 3

Demonstrate your organisational skills during the interview. Be prepared to discuss how you manage multiple tasks and deadlines, as this is crucial for the Client Support Assistant role.

✨Tip Number 4

Showcase your communication skills by preparing thoughtful questions for your interviewers. This not only reflects your interest in the position but also your proactive approach to client support.

We think you need these skills to ace Client Support Assistant (Greater London)

Excellent Verbal and Written Communication Skills
Attention to Detail
Organisational Skills
Time Management
Proficiency in MS Office Applications
Experience with LEAP Case Management Software
Familiarity with Xero Financial Software
Ability to Meet Deadlines
Client Relationship Management
Document Management
Legal Research Skills
Problem-Solving Skills
Adaptability
Team Collaboration

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Client Support Assistant position. Tailor your application to highlight relevant experiences and skills that align with these requirements.

Craft a Strong Cover Letter: Write a personalised cover letter that showcases your interest in US visa and nationality law. Mention specific experiences that demonstrate your ability to support lawyers and work with clients, as well as your organisational skills.

Highlight Relevant Experience: In your CV, emphasise any previous roles or experiences that relate to client support, legal assistance, or administrative tasks. Use bullet points to clearly outline your achievements and responsibilities in these roles.

Proofread Your Application: Before submitting your application, thoroughly proofread your documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at Flynn Hodkinson Ltd

✨Show Your Interest in US Visa Law

Make sure to express your enthusiasm for US visa and nationality law during the interview. Research recent changes in immigration policies or notable cases to demonstrate your knowledge and passion for the field.

✨Highlight Your Organisational Skills

Given the role's emphasis on organisation, be prepared to discuss specific examples of how you've successfully managed multiple tasks or projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Demonstrate Attention to Detail

Since the position requires meticulous preparation of legal documents, share instances where your attention to detail made a significant difference in your work. This could include catching errors or ensuring compliance with procedural requirements.

✨Prepare Questions for the Interviewers

Engage with your interviewers by preparing thoughtful questions about the firm’s culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Client Support Assistant (Greater London)
Flynn Hodkinson Ltd
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