At a Glance
- Tasks: Build relationships with key customers and identify business opportunities.
- Company: Join Alibaba Cloud, a leader in cloud computing solutions.
- Benefits: Enjoy competitive salary, remote work options, and professional development opportunities.
- Why this job: Be part of a dynamic team driving innovation and customer success in tech.
- Qualifications: 5+ years in cloud computing sales; strong communication and negotiation skills required.
- Other info: Opportunity to work with top industry leaders and influence major decisions.
The predicted salary is between 43200 - 72000 £ per year.
Responsibilities:
- Customer Relationship Establishment & Business Opportunity Expansion: Proactively gain insights into key industries in the country/region/market, identify key/potential customers, and find key decision-making chains to understand customers' actual needs. Use the customer's language to start conversations, gain trust, mine product and technology needs, and form effective business opportunities. Carry out secondary development for existing customers, provide experience upgrades in services, operational cooperation, and promote resource expansion. Regularly contact existing and potential customers to keep abreast of key information such as business plans, budgets, supplier status, organizational structure, and technical environment. Maintain relationships with key decision-making points and establish long-term operational and technical relationships with customers' CXOs or decision makers.
- Product & Technological Value Delivery: Help customers understand the technical value of Alibaba Cloud's products and their competitive advantages. Independently explain standard Alibaba Cloud product solutions or, with support, explain solutions matching the customer's business scenarios.
- Decision-Making Promotion & Business Opportunity Conversion: Promote quick decisions to adopt and continuously use Alibaba Cloud products through effective resource integration. Use sales strategies to convert business opportunities and achieve results.
- Business Support: Provide full lifecycle support to customers, integrate resources to ensure project landing, and resolve product usage problems. Promote rapid iteration of Alibaba Cloud products on the customer-end.
Qualifications:
- 5+ years of cloud computing related industry experience in selling Public Cloud, B/G sales, and pre-sales.
- Extensive experience in selling software products; experience in major customer expansion is preferred.
- Independently visit head customer CTO/customer project leader for effective communication and decision-making.
- Control the pace of negotiations and complete project negotiations to obtain targeted results.
- Understand customers' business and digital transformation needs, diagnose technical problems, and provide competitive solutions.
- Understand technological evolution and compare technical characteristics of similar products.
- Accurately identify and classify customers and key stakeholders, building different responses for various customer groups.
- Create a communication atmosphere, listen effectively, and express points of view clearly.
- Possess good service awareness, follow up on customer issues, and ensure customer satisfaction.
Business Development Manager (Key Accounts) (London Area) employer: Alibaba Cloud
Contact Detail:
Alibaba Cloud Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager (Key Accounts) (London Area)
✨Tip Number 1
Familiarise yourself with the cloud computing landscape, especially Alibaba Cloud's offerings. Understanding their products and how they compare to competitors will help you articulate their value to potential clients.
✨Tip Number 2
Network within the industry by attending relevant events or webinars. Building relationships with key decision-makers can give you insights into their needs and help you position yourself as a trusted partner.
✨Tip Number 3
Practice your communication skills, particularly in conveying complex technical information in a simple manner. This will be crucial when discussing solutions with customers who may not have a technical background.
✨Tip Number 4
Stay updated on industry trends and customer pain points. Being knowledgeable about the challenges businesses face will allow you to tailor your approach and demonstrate how Alibaba Cloud can provide effective solutions.
We think you need these skills to ace Business Development Manager (Key Accounts) (London Area)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cloud computing and business development. Use keywords from the job description, such as 'customer relationship establishment' and 'business opportunity expansion', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, address how your past experiences align with the responsibilities outlined in the job description. Emphasise your ability to build relationships with key decision-makers and your understanding of the cloud computing industry.
Showcase Your Achievements: When detailing your work history, focus on quantifiable achievements that relate to the role. For example, mention specific sales targets you met or exceeded, or successful projects where you integrated customer feedback into product solutions.
Prepare for Potential Questions: Anticipate questions related to your experience with cloud products and your approach to customer relationship management. Be ready to discuss how you've influenced decision-making in previous roles and how you can apply that to this position.
How to prepare for a job interview at Alibaba Cloud
✨Research the Company and Industry
Before your interview, make sure to thoroughly research Alibaba Cloud and its products. Understand the cloud computing landscape, especially in relation to key accounts. This will help you speak confidently about how you can contribute to their goals.
✨Demonstrate Relationship-Building Skills
Since the role focuses on customer relationship establishment, be prepared to share examples of how you've successfully built and maintained relationships with key decision-makers in previous roles. Highlight your ability to understand and address customer needs.
✨Showcase Your Technical Knowledge
Familiarise yourself with Alibaba Cloud's offerings, such as Apsara Stack and AI services. Be ready to discuss how these products can solve specific business challenges for customers, demonstrating your understanding of both the technology and its application.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Prepare scenarios where you've had to influence a customer's decision or resolve a technical issue, showcasing your strategic thinking and customer-centric approach.