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- Tasks: Be the friendly face of our high-profile site, welcoming guests and managing inquiries.
- Company: Join a dynamic team in a prestigious multi-let building in Guilford.
- Benefits: Earn between £12.50 - £13.50 per hour with potential for temp-to-perm.
- Why this job: Perfect for those who love customer service and want to shine in a professional environment.
- Qualifications: Customer-facing experience in hotels, restaurants, or corporate settings is a must.
- Other info: Must have a professional appearance with a black/navy suit and excellent communication skills.
The predicted salary is between 24000 - 36000 £ per year.
We are currently looking for a high profile receptionist to work on our clients high profile site within Guilford. The position is covering full time on an ongoing temporary basis covering Monday to Friday 8am-5pm as well as being required around the Christmas period. The position is working in the front of house team working on the ground floor ensuring incoming tenants and visitors receive a 5* service in our one tenant buildings. The position is working in the front of house area in a multi let building. You are the main point of contact for all clients, tenants and colleagues on the floors as well as supporting the workplace experience team and building manager with the running of the building. Receptionist Guilford £12.50 – £13.50 Temp – perm Responsibilities: Ensure a five* service is delivered by welcoming tenants and guests Ensure all calls and emails are answered promptly and accordingly Deal with any queries from occupiers and guests as well as offering assistance in resolving issues Signing in visitors and helping with directions Seeing tenants and guests to the available hot desks and meeting rooms Booking, preparing, and clearing meeting rooms Report any relevant information and issues to Front of House Manager and designated Facilities Management team Ensuring the front of house area is immaculately presented – replenish stock in kitchens and ensure areas are tidy Building relationships with all tenants in the building We are looking for candidates with customer facing experience in: Hotels Restaurants Corporate Airlines Marketing/Events Looking for someone that is enthusiastic about ensuring a high level of service is delivered at all times Friendly, professional, bubbly personality Be extremely well always presented (must own a Black/Navy Suit with matching Blazer, White Shirt, Black Court Shoes (tie for male)). Fantastic communication skills as you will be dealing with high profile clients. ** DUE TO THE LEVELS OF APPLICATIONS, ONLY SUITABLE CANDIDATES WILL BE CONTACTED
Receptionist employer: Total Facilities Recruitment Limited
Contact Detail:
Total Facilities Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarize yourself with the specific needs of high-profile clients. Research common expectations in luxury service environments to ensure you can deliver a five-star experience right from the start.
✨Tip Number 2
Practice your communication skills, especially in handling inquiries and resolving issues. Role-playing different scenarios can help you feel more confident when interacting with tenants and guests.
✨Tip Number 3
Make sure you have a professional appearance that aligns with the company's standards. Invest in a well-fitted black or navy suit, as this will be crucial for making a great first impression.
✨Tip Number 4
Network with professionals in the hospitality and corporate sectors. Building relationships can provide insights into the role and may even lead to referrals or recommendations.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer-facing experience, especially in hotels, restaurants, or corporate settings. Emphasize your ability to deliver a high level of service and any previous roles that required excellent communication skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your commitment to providing a five-star service. Mention specific experiences where you successfully handled client interactions or resolved issues.
Highlight Presentation Skills: Since the role requires a professional appearance, mention your understanding of the dress code and how you always maintain a polished look. This shows you are serious about the position and understand the expectations.
Showcase Communication Abilities: In your application, provide examples of how you've effectively communicated with clients or guests in past roles. Highlight any experience dealing with high-profile individuals to demonstrate your capability in this area.
How to prepare for a job interview at Total Facilities Recruitment Limited
✨Showcase Your Customer Service Skills
Since the role requires delivering a 5* service, be prepared to share specific examples from your past experiences in customer-facing roles. Highlight situations where you went above and beyond to assist clients or resolve issues.
✨Dress to Impress
Make sure to wear a professional outfit that aligns with the company's expectations. A black or navy suit with a matching blazer, white shirt, and appropriate shoes will help you make a great first impression.
✨Demonstrate Strong Communication Abilities
As you'll be interacting with high-profile clients, practice clear and confident communication. Be ready to discuss how you've effectively handled calls and emails in previous roles, ensuring prompt and courteous responses.
✨Prepare for Situational Questions
Anticipate questions about how you would handle specific scenarios, such as dealing with difficult guests or managing multiple tasks at once. Think of examples that showcase your problem-solving skills and ability to maintain a calm demeanor under pressure.
