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- Tasks: Support global trading platforms and manage transaction flow with a focus on problem-solving.
- Company: Join Squarepoint, a leading investment management firm known for its innovative technology and data-driven strategies.
- Benefits: Enjoy a collaborative work environment with opportunities for remote work and professional growth.
- Why this job: Be part of a dynamic team that values innovation and continuous improvement in the finance sector.
- Qualifications: Hands-on experience in trade flow support and proficiency in Linux, Bash, and scripting languages required.
- Other info: Ideal for tech-savvy individuals eager to make an impact in a fast-paced trading environment.
The predicted salary is between 36000 - 60000 £ per year.
Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a technology and data-driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms. With offices around the globe, we emphasize true, global collaboration by aligning our investment, technology, and operations teams functionally around the world. Building on our quantitative research platform and process-driven approach, Squarepoint also runs discretionary strategies to augment our systematic approach and monetize opportunities which may not be suitable to be traded in a systematic strategy.
Role: Trade Flow Support - Trading Application Support
Team: Technology Operations
Location: London
Position Overview:
- Manage global trading platform readiness: pre-trading & post-trading
- Provide monitoring and support for end to end transaction flow across the trading platform
- Quickly identify, analyze and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages
- Incident management: create and send reports following established process
- Intensive interaction with trading community, back office operations, brokers, exchanges, development and infrastructure teams
- Support scheduled changes: application deployments, network implementations and server maintenance
- Oversee automated processes, scheduled jobs and regular reports
- Manage users’ requests: track requests, review approvals, updates, resolution, closure, etc.
- Identify inefficiencies such as repetitive activities, manual processes and suboptimum tools/workflows to drive continuous improvements via automation, collaboration with internal and external teams
Required Qualifications:
- Hands on trade flow support experience a must
- Proficient in Linux OS
- Proficiency with Bash and a scripting language such as Python or Perl required
- Detailed practical knowledge of FIX. Ideally, familiarity with native exchange protocols
- Experience in SQL (PostgreSQL, MySQL, MS SQL)
- Familiarity with Kdb+ is a plus
- Working knowledge with TCP/IP, multicast, tcpdump, clocking (PTP, NTP) – a plus
- Bachelor’s Degree in Computer Science, Engineering or related subject
- Highly organized, detailed, control oriented, enjoys solving problems and brings in a "take charge" attitude
- Strong verbal/written communication skills required to support daily interaction with brokers, exchanges, and internal teams
- Self-motivated individual that takes initiatives and has an ownership & accountability mindset
- Must show the ability to make quick decisions and establish priorities in a multi-tasking & fast-paced environment
- Experience with the Atlassian stack (JIRA, Service Desk, Confluence, Bitbucket, Bamboo), Elastic Stack and Nagios
- Knowledge of ITIL is an advantage
Support Analyst-Trading Application Support employer: Squarepoint
Contact Detail:
Squarepoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Analyst-Trading Application Support
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Linux OS, Bash, and Python. Having hands-on experience with these tools will not only boost your confidence but also demonstrate your technical capabilities during interviews.
✨Tip Number 2
Engage with online communities or forums related to trading application support. Networking with professionals in the field can provide you with insights into the role and may even lead to referrals, increasing your chances of landing an interview with us.
✨Tip Number 3
Prepare for potential scenario-based questions that focus on incident management and problem-solving. Practising how you would handle specific trade flow issues can help you articulate your thought process clearly during the interview.
✨Tip Number 4
Showcase your ability to drive continuous improvements by thinking of examples where you've identified inefficiencies in previous roles. This aligns well with our emphasis on automation and collaboration, making you a more attractive candidate.
We think you need these skills to ace Support Analyst-Trading Application Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in trade flow support, Linux proficiency, and scripting languages like Python or Perl. Use keywords from the job description to demonstrate your fit for the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role at Squarepoint. Mention specific experiences that showcase your problem-solving skills and ability to manage trading platform readiness.
Showcase Technical Skills: Clearly outline your technical skills related to SQL, FIX protocol, and any experience with the Atlassian stack. Providing examples of how you've used these skills in past roles can strengthen your application.
Prepare for Potential Questions: Anticipate questions related to incident management and your approach to identifying inefficiencies. Be ready to discuss how you would handle specific scenarios that may arise in the trading environment.
How to prepare for a job interview at Squarepoint
✨Showcase Your Technical Skills
Make sure to highlight your hands-on experience with trade flow support, Linux OS, and scripting languages like Python or Perl. Be prepared to discuss specific examples of how you've used these skills in previous roles.
✨Demonstrate Problem-Solving Abilities
Since the role involves quickly identifying and resolving issues, be ready to share instances where you've successfully tackled complex problems. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate Effectively
Strong verbal and written communication skills are essential for this position. Practice explaining technical concepts in a clear and concise manner, as you will need to interact with brokers, exchanges, and internal teams regularly.
✨Emphasise Continuous Improvement
The role requires identifying inefficiencies and driving improvements. Prepare to discuss any past experiences where you've implemented automation or optimised workflows, showcasing your proactive approach to enhancing processes.
