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- Tasks: Lead a dynamic bar team and ensure exceptional customer service in a vibrant environment.
- Company: Join Shepherd Neame, Britain's oldest brewer with over 300 years of history and a commitment to quality.
- Benefits: Enjoy competitive pay, tips, discounts on food, drinks, and hotel stays, plus flexible hours.
- Why this job: Be part of a supportive culture that values diversity and offers growth opportunities in hospitality.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Work in the beautiful coastal town of Deal, with stunning sea views and a friendly team.
Shepherd Neame is on the lookout for a Bar Team Leader with bundles of energy and enthusiasm to join us. If you have experience of leading a team in a fast-paced customer-focused environment and you are looking to carve out your career in the hospitality industry, this may be just the job for you.
Set in the picturesque coastal town of Deal, Kent, the Royal Hotel is the perfect destination for a seaside escape. The hotel has 18 luxurious bedrooms to choose from, several with balconies overlooking the sea. Guests can dine in the hotel's Quarterdeck restaurant or the relaxed surroundings of the Boathouse bar which has a terrace and garden area offering glorious sea views.
At Shepherd Neame, we know that first impressions count, so as an ambassador for our brand, this role will see you supporting the management team, undertaking duty manager shifts and responsibilities, and leading and developing our team to deliver an excellent level of service to our customers at every opportunity.
If you haven't got any previous hospitality experience, please do not worry; as long as you possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.
WHAT'S IN IT FOR YOU?- Competitive hourly pay rate
- A share of tips in addition to your hourly pay
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Sheps Hut discounts and special offers hub on hundreds of high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- The opportunity to develop & move within our pubs, the Brewery & Support Office
- Flexible working hours
Shepherd Neame may be Britain's oldest brewer, but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills: Working Together, Pride and Passion, Authenticity, Sheps Spirit.
Britain's oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited to this role, we would welcome your application regardless of age, disability status, ethnicity, gender, religion, or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
Bar Team Leader employer: Shepherd Neame
Contact Detail:
Shepherd Neame Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Team Leader
✨Tip Number 1
Show your enthusiasm for the hospitality industry during any conversations or interviews. Share personal experiences that highlight your passion for customer service and teamwork, as these qualities are essential for a Bar Team Leader.
✨Tip Number 2
Familiarise yourself with Shepherd Neame's values and culture. Understanding their commitment to authenticity and teamwork will help you align your responses and demonstrate that you're a great fit for their team.
✨Tip Number 3
Network with current or former employees of Shepherd Neame if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare to discuss how you would handle specific scenarios in a fast-paced environment. Think about examples from your past experiences where you've successfully led a team or resolved customer issues, as this will showcase your leadership skills.
We think you need these skills to ace Bar Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Shepherd Neame is looking for in a Bar Team Leader. Highlight key responsibilities and required qualities, such as leadership experience and customer service skills.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the job requirements. Emphasise any previous leadership roles or customer service experience, even if it's from different industries.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the hospitality industry. Mention why you want to work for Shepherd Neame specifically and how your values align with theirs.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at Shepherd Neame
✨Show Your Enthusiasm
As a Bar Team Leader, energy and enthusiasm are key. Make sure to express your passion for the hospitality industry during the interview. Share examples of how you've motivated teams in the past or how you plan to create a positive atmosphere.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership experience, even if it's not in hospitality. Highlight situations where you've led a team, resolved conflicts, or improved service quality. This will show that you have the potential to support the management team effectively.
✨Understand the Brand
Familiarise yourself with Shepherd Neame's values and history. Being able to articulate what makes them unique and how you align with their 'Sheps Skills' will demonstrate your commitment to being an ambassador for their brand.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about team dynamics, training opportunities, and how success is measured. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
