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- Tasks: Engage with customers, provide tailored insurance solutions, and deliver outstanding service.
- Company: Join a growing company focused on customer satisfaction and team success.
- Benefits: Earn up to £27k plus bonuses, enjoy 23 days holiday, and work-life balance.
- Why this job: Experience a fun office culture with no cold calls and real career progression.
- Qualifications: Customer service experience preferred; confident communicators who love helping others are ideal.
- Other info: Enjoy 9-5 hours, Monday to Friday, with paid qualifications after probation.
The predicted salary is between 26000 - 27000 £ per year.
Location: Sowton, Exeter
Salary: £26k (rising post probation to £27k) + Bonus
We are exclusively representing an exciting and growing company that puts customer satisfaction at the heart of everything they do. They are now looking for a dedicated and empathetic Insurance Broker to join their team. This is not about high-pressure sales – it’s about having quality conversations and providing exceptional service. You’ll be working with warm, inbound leads from customers who need expert guidance in finding the right insurance solutions.
What’s in it for you?
- Up to £27,000 basic salary + bonus
- A super supportive team – success is shared and celebrated.
- A growing company with real career progression – be part of something exciting!
- Fun, energetic office culture - no high pressure targets, enjoy your job and where you work!
- No cold calls – just meaningful conversations with customers who need support.
- 23 days holiday + bank holidays (rising with service)
- Paid for qualification in CII after probation – invest in your future.
- 9-5 hours, Monday - Friday – no late nights or weekends!
- Work-life balance – prioritising a healthy approach to work and personal life.
What you’ll be doing:
- Engaging with customers who have shown interest, ensuring they feel valued and supported.
- Understanding individual needs and providing tailored insurance solutions.
- Delivering outstanding customer service – ensuring a smooth and stress-free experience.
- Keeping accurate records to maintain high service standards.
- Collaborating with a friendly, supportive team to enhance customer satisfaction.
Who we’re looking for:
- Experience in an office-based role – ideally customer service or internal sales or support.
- Background in finance or insurance? Great, but not essential.
- A confident communicator who genuinely enjoys helping people.
- Someone who’s detail-oriented, proactive, and enjoys being part of a team.
- A problem-solver who can offer reassurance and solutions to customers.
Why apply through us?
We are exclusively working with this client, offering you direct access to this incredible opportunity. As recruitment specialists, we’ll support you through every step of the process, ensuring you’re fully prepared to shine in interviews and secure your ideal role. If you’re looking for a career move where you can truly make a difference, hit that apply button now! Apply today and let’s chat!
Insurance Broker (Exeter) employer: Ark Recruitment EST
Contact Detail:
Ark Recruitment EST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Broker (Exeter)
✨Tip Number 1
Familiarise yourself with the insurance industry, especially the types of products and services offered. This knowledge will help you engage in meaningful conversations with potential customers and demonstrate your expertise during interviews.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with friends or family. Focus on being empathetic and understanding, as this role emphasises quality conversations over high-pressure sales tactics.
✨Tip Number 3
Research the company culture and values of the organisation you're applying to. Be prepared to discuss how your personal values align with theirs, as they prioritise customer satisfaction and a supportive team environment.
✨Tip Number 4
Network with current or former employees of the company through platforms like LinkedIn. They can provide valuable insights into the interview process and what the company looks for in a successful candidate.
We think you need these skills to ace Insurance Broker (Exeter)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in an Insurance Broker. Highlight your customer service experience and any relevant skills that align with their requirements.
Tailor Your CV: Customise your CV to reflect your experience in customer service or any related fields. Emphasise your communication skills and ability to provide tailored solutions, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping customers and your understanding of the insurance industry. Mention why you’re excited about this specific opportunity and how you can contribute to their team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ark Recruitment EST
✨Understand the Company Culture
Before your interview, take some time to research the company's values and culture. Since they prioritise customer satisfaction and a supportive team environment, be prepared to discuss how your personal values align with theirs.
✨Showcase Your Communication Skills
As an Insurance Broker, effective communication is key. During the interview, demonstrate your ability to engage in meaningful conversations. Use examples from your past experiences where you successfully helped customers or resolved issues.
✨Emphasise Empathy and Problem-Solving
This role requires a dedicated and empathetic approach. Be ready to share instances where you’ve shown empathy towards customers and how you’ve solved their problems. This will highlight your suitability for a position focused on providing exceptional service.
✨Prepare Questions for the Interviewer
Having thoughtful questions prepared shows your genuine interest in the role and the company. Ask about the team dynamics, opportunities for career progression, or how they measure customer satisfaction. This will also help you assess if the company is the right fit for you.
