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- Tasks: Help clients with Microsoft 365 applications and provide technical support.
- Company: Join a rapidly growing Microsoft Gold Partner consultancy in the Midlands.
- Benefits: Enjoy a bonus scheme, pension, holiday allowance, and hybrid working options.
- Why this job: Be part of a dynamic team, enhance your tech skills, and make a real impact.
- Qualifications: Experience with Dynamics NAV and Business Central is essential; strong analytical skills required.
- Other info: Full-time, permanent role with opportunities for growth and development.
The predicted salary is between 65000 - 85000 £ per year.
DCS Technology, in partnership with our client who are a Microsoft Gold Partner and consultancy, is searching for an Application Consultant to join their rapidly growing team based in the Midlands.
Role overview: As Application Consultant, you will deliver effective and informative sessions related to Business Central and NAV functions within Microsoft 365, whilst providing technical support and recommendations to clients and internal colleagues.
What will you get up to?
- Provide technical advice: Assist clients in the configuration of Business Central/Nav or "add on" software during full system walk throughs. This will be done either remotely or on client sites when required.
- Deliver smooth systems: Scope out and identify functionality change requirements that will extend the life-span or efficiency of standard applications on client systems.
- Analyse and deliver: Carry out GAP analysis, product handovers, and verify appropriate configurations throughout project cycles to ensure all milestones are signed off ahead of integration.
- Test for quality: Complete daily application testing and UAT support in line with company and clients service level and quality agreements.
- Be a team player: Act as point of escalation to project managers and junior consultants in complex consultancy queries.
- Cross-functional communication: Liaise with business SMEs in teams such as sales and marketing to create effective and informative content to maximise customer engagement.
- Hit the deadlines: Work to self-set and SLA deadlines to effectively manage customer expectations and deliver quality services.
What will you bring?
- Proven experience with Dynamics NAV and Business Central - as key user or evidence of leading implementations.
- Ability to solve problems and deliver top quality service in a deadline driven environment.
- Strong analytical skills and sharp attention to details.
- Confident and clear communicator - verbal and written.
- Customer-centric mindset - a focus on delivering great results.
- Background in tech support specifically with Microsoft Dynamics 365 business applications (Dynamics for sales, NAV and business central).
- Recognised finance qualifications such as AAT Level is highly desired.
- Significant experience with solution implementation (requirement gathering through to go live).
What can you expect?
- Salary: £65,000 to 85,000 per annum.
- Benefits: Bonus scheme, company pension, holiday allowance and more!
- Working set-up: Hybrid (Mixture of office and home based).
- Location: Cannock, West Midlands.
- Employment type: Full time and permanent.
Application Consultant employer: DCS Technology
Contact Detail:
DCS Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Consultant
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics NAV and Business Central. Make sure you can discuss your experience confidently, as well as any specific projects you've worked on that relate to these platforms.
✨Tip Number 2
Brush up on your analytical skills and be prepared to discuss how you've conducted GAP analyses in previous roles. Being able to articulate your problem-solving process will set you apart.
✨Tip Number 3
Showcase your communication skills by preparing examples of how you've effectively liaised with different teams, such as sales and marketing, to enhance customer engagement.
✨Tip Number 4
Be ready to demonstrate your customer-centric mindset. Think of instances where you've gone above and beyond to meet client expectations, especially in a deadline-driven environment.
We think you need these skills to ace Application Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Dynamics NAV and Business Central. Include specific examples of past implementations and technical support roles that demonstrate your problem-solving skills and customer-centric mindset.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background in tech support and solution implementation aligns with the responsibilities of the Application Consultant position.
Showcase Analytical Skills: Provide examples in your application that showcase your analytical skills and attention to detail. Discuss any relevant GAP analysis or project management experiences that illustrate your ability to meet deadlines and deliver quality services.
Highlight Communication Skills: Since the role requires clear communication with clients and team members, emphasise your verbal and written communication skills. Include instances where you successfully liaised with stakeholders or created informative content.
How to prepare for a job interview at DCS Technology
✨Showcase Your Technical Expertise
Make sure to highlight your experience with Dynamics NAV and Business Central during the interview. Be prepared to discuss specific projects where you led implementations or provided technical support, as this will demonstrate your capability to handle the role effectively.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you've solved complex problems in previous roles. Think of examples where you had to analyse issues and deliver solutions under tight deadlines, as this aligns with the job's requirements for a customer-centric mindset.
✨Communicate Clearly and Confidently
As a consultant, clear communication is key. Practice articulating your thoughts on technical topics in a way that is easy to understand. This will not only help you connect with the interviewers but also showcase your ability to liaise with clients and colleagues effectively.
✨Demonstrate Your Analytical Skills
Be ready to discuss your analytical skills and attention to detail. You might be asked to perform a mock GAP analysis or discuss how you ensure quality during application testing. Having concrete examples will help illustrate your capabilities in this area.
