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- Tasks: Lead technical onboarding and support for enterprise customers in the CPG sector.
- Company: Join a dynamic team focused on AI-powered solutions for smarter business decisions.
- Benefits: Enjoy remote work flexibility and collaborate with diverse teams across Europe.
- Why this job: Make a real impact by driving customer success and enhancing their experience with cutting-edge technology.
- Qualifications: Experience in technical program management or related fields; strong tech skills required.
- Other info: Open to candidates across the EU, with a focus on UK, Ireland, or Netherlands.
The predicted salary is between 43200 - 72000 £ per year.
Location: Remote (based in the UK, Ireland, or Netherlands preferred; open to other EU locations)
We are seeking an experienced Technical Program Manager to join our Revenue Growth Management (RGM) team, supporting leading Consumer Packaged Goods (CPG) organizations. This is a high-impact, cross-functional role responsible for driving technical onboarding and ongoing success for enterprise customers across Europe. You will collaborate closely with engineering, product, and customer success teams to deliver seamless implementations, integrations, and continuous improvements that enable our clients to fully leverage our AI-powered platform for smarter pricing, promotion, and trade investment decisions.
Key Responsibilities:
- Develop and manage implementation plans, timelines, and key milestones
- Lead technical onboarding for new enterprise customers, ensuring smooth implementation
- Translate customer requirements into actionable technical deliverables
- Coordinate cross-functional teams to drive successful execution
- Provide ongoing technical support for existing customers, including change requests and system upgrades
- Identify and resolve technical challenges that may impact customer satisfaction or delivery
- Maintain documentation, best practices, and process improvement initiatives
- Communicate effectively with distributed, multicultural teams across Europe
Required Qualifications:
- Experience in technical program management, management consulting, customer onboarding, or a related role in SaaS or technology environments
- Bachelor’s degree in Computer Science, Information Systems, or a related technical field
- Strong understanding of APIs, data integrations, and cloud infrastructure (e.g., Azure)
- Proven track record in managing complex, enterprise-level technical projects
- Excellent communication and interpersonal skills, with experience working across regions and cultures
- Proficiency with project management tools such as Jira and Confluence
RGM Technical Program Manager employer: The Consultancy Group
Contact Detail:
The Consultancy Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RGM Technical Program Manager
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as APIs, Azure, Jira, and Confluence. Having hands-on experience or relevant projects to discuss can really set you apart during conversations.
✨Tip Number 2
Network with professionals in the Consumer Packaged Goods (CPG) sector or those who have experience in technical program management. Engaging with them on platforms like LinkedIn can provide insights into the role and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with cross-functional collaboration. Think of specific examples where you've successfully worked with engineering, product, and customer success teams to drive project outcomes, as this is crucial for the role.
✨Tip Number 4
Research StudySmarter's AI-powered platform and its applications in pricing and trade investment decisions. Being knowledgeable about our products will not only impress us but also help you articulate how you can contribute to our goals.
We think you need these skills to ace RGM Technical Program Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical program management, particularly in SaaS or technology environments. Emphasise your understanding of APIs, data integrations, and cloud infrastructure, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the Revenue Growth Management field and how your skills align with the responsibilities outlined in the job description. Mention specific examples of past projects where you successfully managed technical onboarding or cross-functional teams.
Showcase Communication Skills: Since the role requires effective communication with multicultural teams, include examples in your application that demonstrate your interpersonal skills and ability to work across different regions and cultures.
Highlight Project Management Experience: Detail your experience with project management tools like Jira and Confluence. Provide examples of complex projects you've managed, focusing on your ability to develop implementation plans and coordinate cross-functional teams.
How to prepare for a job interview at The Consultancy Group
✨Showcase Your Technical Expertise
As a Technical Program Manager, it's crucial to demonstrate your understanding of APIs, data integrations, and cloud infrastructure. Be prepared to discuss specific projects where you've successfully managed technical challenges and how you approached them.
✨Highlight Cross-Functional Collaboration
This role requires working closely with various teams. Share examples of how you've effectively collaborated with engineering, product, and customer success teams in the past. Emphasise your ability to communicate across different cultures and regions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage complex projects. Prepare scenarios where you've had to develop implementation plans or resolve technical issues, detailing your thought process and outcomes.
✨Demonstrate Your Project Management Skills
Familiarity with tools like Jira and Confluence is essential. Be ready to discuss how you've used these tools in previous roles to manage timelines, track progress, and ensure successful project delivery.
