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- Tasks: Join our team as a Customer Service Assistant, serving customers and managing stock.
- Company: bp retail is dedicated to being the top choice for mobility and convenience.
- Benefits: Enjoy competitive pay, training, and a supportive team environment.
- Why this job: This role offers hands-on experience in a fast-paced setting with a focus on teamwork.
- Qualifications: No prior retail experience needed; just bring your passion for customer service!
- Other info: Temporary position for 6 weeks, open to applicants aged 16 and above.
Temporary Opportunities - Customer service assistant (6 week initial duration). We have opportunities for temporary team members to join our team.
About bp retail: We want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What we are looking for:
- Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment.
- No previous retail experience is required, as you will be provided with online and on the job training to develop the skills and capabilities needed for your role at bp.
What you will be responsible for:
- Ensuring the safety of yourself, your colleagues, and the customer, in line with bp policies and procedures.
- Serving our customers and operating the till.
- Preparing and serving beverage and food items from our Wild Bean Café.
- Stock management – from taking deliveries, to replenishing the store and stock rotation.
- Being proactive with supporting bp's many offers, promotions and bp loyalty scheme.
- Carrying out cleaning duties in all aspects of the store, facilities, and forecourt.
Although this is a temporary role, you will be a valued member of the bp retail team and will benefit from a competitive pay rate and great benefits.
How to apply: To apply for a position at bp, log into the applicant portal on bpretailjobs.com and either create an account or log into one you have already created, then apply for the roles you are interested in through the Apply button at the bottom of each page. All you will need to fill out is your personal details and attach an up-to-date CV to submit your application. Applicants welcome from 16+.
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Assistant - Temporary in Basingstoke
✨Tip Number 1
Familiarise yourself with bp's values and customer service philosophy. Understanding what they stand for will help you align your answers during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you would handle difficult customers or busy periods, as these are likely to come up in discussions. Demonstrating your problem-solving skills can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and what it’s like to work there, which can be invaluable when preparing for your interview.
✨Tip Number 4
Be ready to discuss your teamwork skills. Since the role emphasises collaboration, think of examples from past experiences where you successfully worked as part of a team, even if it wasn't in a retail setting.
We think you need these skills to ace Retail Customer Service Assistant - Temporary in Basingstoke
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Customer Service Assistant position. Highlight your passion for customer service and teamwork in your application.
Tailor Your CV: Make sure your CV is up-to-date and tailored to the role. Emphasise any relevant experience, even if it's not directly in retail, and showcase skills that align with customer service and teamwork.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at bp retail and how you can contribute to their mission of providing excellent customer service.
Double-Check Your Application: Before submitting, review your application for any errors or missing information. Ensure that your personal details are correct and that your CV and cover letter are attached properly.
How to prepare for a job interview at bp Retail
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share any relevant experiences, even if they are not from retail, that demonstrate your ability to engage with customers and provide excellent service.
✨Familiarise Yourself with bp's Values
Before the interview, take some time to research bp and understand their values and mission. This will help you align your answers with what they are looking for in a candidate and show that you are genuinely interested in being part of their team.
✨Prepare for Teamwork Questions
Since the role involves working collaboratively in a fast-paced environment, be ready to discuss your experiences working in teams. Think of examples where you contributed positively to a group effort or helped resolve conflicts.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the role or the company. This shows your interest and helps you determine if the position is the right fit for you. Consider asking about training opportunities or how success is measured in the role.
