At a Glance
- Tasks: Join a dynamic team to design innovative services for various sectors.
- Company: A leading global Digital Consultancy focused on Cloud and AI solutions.
- Benefits: Enjoy a remote-first policy, competitive salary, and comprehensive benefits.
- Why this job: Be part of impactful digital transformations while working with diverse teams.
- Qualifications: Active SC Clearance and proven service design experience required.
- Other info: Ad hoc client site visits, averaging 1-2 per month.
The predicted salary is between 39600 - 66000 £ per year.
My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester and Glasgow providing a remote first policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top end budget of £55k + full benefits + fully remote (with ad hoc client site travel).
Primary skills and experience required:
- Must hold active SC Clearance
- Proven experience working across a service design process, autonomously with minimal support
- Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts
- Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar
- Ability to visualise complex services in an easy-to-understand format for varying audiences
- Ability to adopt a curious and inquisitive mindset – with a passion for asking ‘why’
- Ability to critically break down complex problems in a fast-paced environment, with a knack for storytelling
- Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers
- Strong stakeholder management experience
- Presales experience would be advantageous; including bidding, RFP's, Demos & Presentations
Service Designer Consultant (SC Cleared) employer: Stealth iT Consulting
Contact Detail:
Stealth iT Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Designer Consultant (SC Cleared)
✨Tip Number 1
Familiarise yourself with the specific sectors mentioned in the job description, such as Government, Finance, Retail, and Energy. Understanding the unique challenges and opportunities within these industries will help you tailor your discussions during interviews and demonstrate your relevant knowledge.
✨Tip Number 2
Showcase your experience with service design artefacts by preparing examples that highlight your ability to create user journeys, personas, and service blueprints. Be ready to discuss these examples in detail, explaining your thought process and the impact they had on previous projects.
✨Tip Number 3
Practice facilitating workshops or design sprints, even if it's in a mock setting. This will not only boost your confidence but also prepare you to discuss your facilitation skills effectively during the interview, showcasing your ability to engage stakeholders and drive collaborative sessions.
✨Tip Number 4
Brush up on your agile methodologies, particularly Scrum, as this role requires working in a cross-functional team. Being able to articulate your experience in agile environments and how you've contributed to team dynamics will be crucial in demonstrating your fit for the role.
We think you need these skills to ace Service Designer Consultant (SC Cleared)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service design, particularly any relevant projects you've worked on. Emphasise your SC Clearance and any specific skills mentioned in the job description, such as creating service design artefacts and working in agile environments.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about service design and how your background aligns with the company's focus on digital transformation. Mention your experience facilitating workshops and your ability to visualise complex services, as these are key aspects of the role.
Showcase Relevant Projects: If possible, include a portfolio or examples of previous work that demonstrate your ability to create user journeys, personas, and service blueprints. This will help illustrate your hands-on experience and problem-solving skills.
Prepare for Interviews: Be ready to discuss your approach to service design and how you handle complex problems. Think of examples where you've used storytelling to communicate ideas effectively, and be prepared to share your experiences working in cross-functional teams.
How to prepare for a job interview at Stealth iT Consulting
✨Showcase Your Service Design Expertise
Be prepared to discuss your experience with the service design process in detail. Highlight specific projects where you created artefacts like user journeys and service blueprints, as this will demonstrate your ability to work autonomously and deliver results.
✨Prepare for Client Engagement Scenarios
Since the role involves facilitating workshops and design sprints, think of examples where you've successfully engaged clients or stakeholders. Be ready to explain how you managed these sessions and the outcomes achieved, showcasing your strong stakeholder management skills.
✨Demonstrate Your Agile Experience
Familiarise yourself with agile methodologies, particularly Scrum, as this is crucial for the role. Be ready to discuss your experiences working in cross-functional teams and how you contributed to the agile process, ensuring you highlight your collaborative mindset.
✨Emphasise Your Problem-Solving Skills
Prepare to discuss complex problems you've encountered in previous roles and how you approached them. Use storytelling techniques to convey your thought process and the impact of your solutions, which will illustrate your critical thinking and inquisitive nature.