Strategic Account Manager - NHS Contract

Overview

We are looking for a motivated and driven Strategic Account Manager who has managed accounts within the public sector/NHS to join our growing company and be a key driver in Sustainable Energy First reaching its goals. You\’ll be partnering with our clients, overseeing the strategic client relationship and taking ownership of the client experience. An expert at building, developing and retaining long term key client relationships, you\’ll communicate Sustainable Energy First\’s values as a consultancy with credibility at senior levels, achieving mutually beneficial outcomes for both parties. You will be the main point of contact for an assigned client list, acquiring a thorough understanding of the clients\\\’ needs and requirements and proposing commercially beneficial solutions that meet business objectives and changing energy demands through contract renewals, up and cross selling. This is a part service delivery and part sales role.

Responsibilities

• Responsible for ensuring Sustainable Energy First delivers an outstanding customer experience overall
• Main point of contact for an assigned client list, understanding the client\\\’s needs and requirements
• Proposing commercially beneficial solutions that meet the client\\\’s business objectives and changing energy demands through contract renewals, up and cross selling
• Ensuring the correct Sustainable Energy First products and services are delivered to customers in a timely manner with first-class service
• Expand the relationships with existing customers through meetings and weekly calls
• Serve as the link of communication between key customers and internal teams
• Resolve issues faced by clients by ensuring the correct teams manage it through to resolution
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Drive product development and innovation

Requirements

• Strong motivation and drive to contribute to company goals
• Experience of account management in the public sector ideally within the NHS
• Expertise in managing strategic client relationships
• Experience in the energy industry
• Ability to oversee and enhance the overall client experience
• Proven track record in building, developing, and retaining long-term key client relationships
• Strong communication skills to clearly convey Sustainable Energy First\\\’s values as a consultancy
• Ability to demonstrate professionalism and credibility in building trust with senior clients
• Capability to achieve mutually beneficial outcomes for both the company and clients
• Strong interpersonal skills and a collaborative mindset
• Results-oriented with a focus on driving success for both clients and the company
• A full driving licence and willingness to travel nationally is required

Benefits

• Competitive salary plus generous commission structure
• Starting at 25 days holiday plus bank holidays
• Car allowance
• Hybrid working – travel to the Lytham office 2 days per week
• Flexi working
• Career development opportunities
• Birthday Day off
• Benefits platform – gym membership, retail discounts and more

Inclusion and Belonging

We believe that diversity is at the heart of who we are. We aim to create an environment where everyone feels respected, valued, and empowered to bring their whole selves to work. We celebrate different perspectives, backgrounds, and experiences to strengthen our team. By fostering a culture of belonging, we strive to provide a workplace where every voice is heard and every individual can thrive.

Location

Leyland, England, United Kingdom

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function / Industries

• Industries: IT Services and IT Consulting