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- Tasks: Conduct audits and quality reviews in a fast-paced legal environment.
- Company: Join an award-winning law firm known for its innovative legal services.
- Benefits: Enjoy a competitive hourly rate and potential contract extension.
- Why this job: Gain valuable experience in quality assurance while supporting a dynamic team.
- Qualifications: Previous coaching experience and attention to detail are essential.
- Other info: This is a temporary role with the possibility of extension.
The Company: Our client is an award-winning, full service, commercial law firm and they are rapidly developing a national reputation for its innovative approach to delivering legal services. They operate in the financial services, leisure, retail & consumer goods, technology & media, renewables, housing and public sectors. Their specialisms are real estate, banking and finance, commercial, corporate, employment, dispute resolution and litigation.
The Job: On behalf of our client we are seeking a Temporary Quality Assurance Officer. This is on a 3 month temporary contract with the review to extending to 6 months. Joining a busy team within a legal firm you will be working in a fast paced environment and will be supporting them with a sampling and quality testing project.
Responsibilities will include:
- To complete a number of audits and call reviews of the work carried out by the operational team to assess quality, compliance of regulations/policy documents, and customer outcomes.
- Sampling work for training programmes through live Q&A work reviews, reviewing tasks, and completing allocated audits.
- Supporting the training of new starters and providing support and management of development plans.
- Providing face to face feedback and coaching.
- Set up of training sessions, monitoring attendees and record keeping.
The Person: For this role, our client is looking for someone who has:
- Previous experience coaching and providing feedback to colleagues.
- Ideally experience in a regulated environment.
- Quality review experience.
- Ensure that all work is accurate and with strong attention to detail.
- Experience of working within a volume caseload environment.
The Hours: Monday to Friday 9.00am - 5.30pm
The Location: Central Bristol, no car parking
The Salary: Up to £16.92 per hour
Temporary Quality Assurance Officer employer: Alexander Mae (Bristol) Ltd
Contact Detail:
Alexander Mae (Bristol) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Quality Assurance Officer
✨Tip Number 1
Familiarise yourself with the legal sector, especially in areas like quality assurance and compliance. Understanding the specific regulations and policies that govern the industry will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the legal field, particularly those who have experience in quality assurance roles. Attend relevant events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss your coaching and feedback experiences in detail. Think of specific examples where you've successfully trained colleagues or improved processes, as this will demonstrate your suitability for the role.
✨Tip Number 4
Showcase your attention to detail by being meticulous in your preparation for any assessments or interviews. This could include reviewing sample audits or quality checks to illustrate your understanding of the role's requirements.
We think you need these skills to ace Temporary Quality Assurance Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in coaching, quality review, and working in regulated environments. Use specific examples that demonstrate your attention to detail and ability to manage caseloads.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your previous experiences align with the responsibilities of the Temporary Quality Assurance Officer position, particularly your skills in providing feedback and training.
Highlight Relevant Skills: When filling out your application, emphasise skills that are crucial for this role, such as auditing, compliance knowledge, and the ability to work in a fast-paced environment. Be specific about your past achievements in these areas.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role you’re applying for.
How to prepare for a job interview at Alexander Mae (Bristol) Ltd
✨Showcase Your Coaching Experience
Make sure to highlight any previous experience you have in coaching and providing feedback. Prepare specific examples of how you've successfully supported colleagues in their development, as this is a key aspect of the role.
✨Demonstrate Attention to Detail
Since the job requires strong attention to detail, be ready to discuss how you ensure accuracy in your work. You might want to share instances where your meticulousness led to positive outcomes or prevented issues.
✨Familiarise Yourself with Quality Review Processes
Brush up on quality review processes and compliance regulations relevant to the legal sector. Being knowledgeable about these will show that you're prepared and understand the importance of maintaining high standards.
✨Prepare for Fast-Paced Scenarios
Given that the environment is fast-paced, think of examples from your past roles where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to thrive under pressure.
