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- Tasks: Lead client relationships and manage event delivery for top brands globally.
- Company: Join TBA Group, a leader in creating unforgettable brand experiences and live events since 1983.
- Benefits: Enjoy private medical insurance, hybrid working, and corporate perks like an Employee Assistance Programme.
- Why this job: Be part of a dynamic team that delivers high-profile events and fosters creativity in a fast-paced environment.
- Qualifications: 5+ years in the event industry with strong client management and strategic growth experience required.
- Other info: Work from anywhere for two weeks and enjoy a vibrant office culture in London.
The predicted salary is between 43200 - 72000 £ per year.
TBA Group is a trusted agency partner to the world’s leading brands and organisations, creating and delivering outstanding brand experiences and live events globally. Founded in 1983, we have over 40 years’ experience working with clients to deliver against objectives and challenge industry conventions. In the last year alone, we delivered over 144 live events in more than 22 cities globally for clients such as World Rugby, Carlsberg, Formula One, The FA, and the Olympics.
We are a team of 120+ experts specialising in three distinct business pillars: Sport, Brands, and Entertainment. Our expertise includes:
- Sport: Consulting on and delivering premium hospitality, guest management programmes, sponsorship activations, racing, fan zones, touring kits, and opening ceremonies.
- Brands: Delivering B2B and B2C experiences including conferences, product launches, award ceremonies, exhibitions, and parties.
- Entertainment: Producing spectacular live shows and touring music concerts.
Group benefits include private medical insurance, life cover, eye test, annual flu jab, Employee Assistance Programme (EAP), and hybrid working.
The role involves supporting the business growth of TBA, ensuring that TBA is positioned as a trusted agency partner to clients by delivering events seamlessly and efficiently. The Account Director will manage TBA’s effectiveness over several clients, exceeding client expectations and growing allocated client accounts while identifying and converting new business opportunities.
Key responsibilities include:
- Client Servicing: Act as the main contact for client relationships, develop long-term partnerships, drive accounts forward, and ensure high standards of delivery.
- Brand & Digital Strategy: Provide strategic input in managing client brands and collaborate with design and digital teams.
- Team Responsibilities: Oversee project delivery, quality standards, and resource allocation.
- Financial Management: Ensure timely invoicing, provide financial reports, and grow new revenue streams.
- Business Development: Produce yearly account plans, drive client pitches, and develop a new business pipeline.
Essential skills/qualifications include:
- Strong communication skills and ability to manage upwards and delegate effectively.
- Experience in the event industry with a minimum of 5 years in client service.
- Proven experience in owning and strategically growing client accounts.
- Ability to clearly communicate with stakeholders and collaborate with teams.
- Solid understanding of web design principles and digital best practices.
Contact Detail:
TBA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director (London Area)
✨Tip Number 1
Network within the events industry, especially with professionals who have experience in live events and brand activations. Attend industry conferences, workshops, or networking events to meet potential colleagues and clients, which can help you gain insights into the role and the company culture.
✨Tip Number 2
Familiarise yourself with TBA Group's recent projects and clients. Understanding their work with brands like World Rugby and Formula One will allow you to speak knowledgeably about their operations and demonstrate your enthusiasm for their mission during interviews.
✨Tip Number 3
Showcase your ability to manage client relationships by preparing examples of how you've successfully grown accounts in previous roles. Be ready to discuss specific strategies you've implemented that led to increased client satisfaction and revenue.
✨Tip Number 4
Highlight your experience with digital projects and brand management. Given the emphasis on digital strategy in the job description, be prepared to discuss how you've collaborated with design and digital teams to deliver successful outcomes for clients.
We think you need these skills to ace Account Director (London Area)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client servicing and account management, particularly within the events industry. Use specific examples that demonstrate your ability to exceed client expectations and grow accounts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of TBA Group's mission and values. Explain how your skills and experiences align with the role of Account Director, and provide examples of how you've successfully managed client relationships in the past.
Highlight Relevant Skills: In your application, emphasise key skills such as strategic thinking, communication, and financial management. Mention any experience you have with brand development and digital projects, as these are crucial for the role.
Showcase Your Achievements: Include quantifiable achievements in your application, such as successful event deliveries or revenue growth from client accounts. This will help demonstrate your impact in previous roles and your potential value to TBA Group.
How to prepare for a job interview at TBA
✨Know the Company Inside Out
Before your interview, make sure you research TBA Group thoroughly. Understand their key clients, recent projects, and the industries they operate in. This will help you demonstrate your genuine interest in the company and how you can contribute to their success.
✨Showcase Your Client Management Skills
As an Account Director, you'll be managing client relationships. Prepare examples from your past experiences where you've successfully nurtured client accounts, exceeded expectations, or turned around challenging situations. Be ready to discuss how you can apply these skills at TBA.
✨Demonstrate Strategic Thinking
The role requires strategic input and oversight. Be prepared to discuss how you approach strategic planning and execution. Share specific instances where your strategic decisions led to successful outcomes for clients, and how you can bring that expertise to TBA.
✨Prepare for Financial Discussions
Financial management is a key responsibility of the role. Brush up on your budgeting and financial reporting skills, and be ready to discuss how you've managed budgets in previous roles. Highlight your ability to balance client needs with agency resources effectively.
