Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage food donations and build relationships with partners to combat food waste.
- Company: Join City Harvest, London's pioneering charity dedicated to rescuing food and fighting food poverty.
- Benefits: Enjoy a dynamic work environment, opportunities for growth, and the chance to make a real impact.
- Why this job: Be part of a mission-driven team that rescues over 1 million meals monthly while developing your skills.
- Qualifications: 3+ years in account management with strong relationship-building and organisational skills required.
- Other info: Full-time role based in Acton, offering a salary of £35,000 pa.
The predicted salary is between 28000 - 42000 £ per year.
Company Description
City Harvest is London’s original food redistribution charity on a mission to rescue food, people, and the planet! Our HQ is in Acton Central, with satellite food rescue sites in east and south London. Our mission is to alleviate food poverty across the capital and reduce industry food waste and its harmful effects on the planet. We currently rescue and deliver enough free food for over 1 million meals a month to London communities. Our work environment is dynamic and exciting. We operate from a modern office, attached to our food rescue warehouse where all the action happens. We provide a supportive working environment, and opportunities to grow and learn while making a real difference.
Role Description
Food Sourcing Managers ensure that City Harvest have a constant supply of food available to redistribute on a weekly basis. It’s an instrumental role for the charity focusing on building and maintaining relationships with food partners, not only so we have a growing pipeline of food, but to ensure that we add value to their business by delivering an efficient service of collecting surplus. Reporting to the Senior Food Sourcing Manager, this role will look after the wholesale and distribution categories, accepting daily food donations as well as growing existing relationships and onboarding new donors.
KEY RESPONSIBILITIES
- Grow food volumes with existing accounts understanding the intricacies of managing numerous accounts.
- Strategically identify and contact new potential sources of food to increase the volume and quality of donations.
- Build and maintain strong partnerships with key stakeholders across the supply chain – paying particular attention to our Gold Top Donors.
- Share the benefits of redistribution with food donors to ensure longevity and commitment to donating to City Harvest.
- Work closely with our Operations and Logistics Teams across each site to ensure smooth collections and distribution of donated food.
- Monitor donation trends, identify opportunities for new product types to best serve our recipients and track historical donation history to respond accordingly.
- Ensure our food donors have everything they need in return, such as regular impact reports, the offer of partnering with City Harvest (becoming a financial donor as well as food), and the opportunity of face to face meetings.
- Be the voice of our food donors in internal discussions with an awareness of the challenges both sides sometimes face.
DESIRED SKILLS & EXPERIENCE
- 3+ years’ experience in an account management role.
- Strong relationship management, time-management and organisational skills.
- Excellent interpersonal and communication skills and the ability to build healthy work relationships.
- Ability to cope with high work volumes and perform well under pressure.
- Problem-solving skills and positive, proactive can-do attitude.
- Technological proficiency in relevant software – e.g. proficiency in Microsoft Office, Outlook, and Google products.
JOB DETAILS
- Job Type: Full-time, permanent, Monday to Friday
- Hours of Work: 9am – 5pm (with a 30-minute unpaid lunch break)
- Salary: £35,000 pa
- Place of Work: Unit 8, Acton Park Industrial Estate, London, W3 7QE
FOOD DONOR ACCOUNT MANAGER (Acton) employer: City Harvest London
Contact Detail:
City Harvest London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOOD DONOR ACCOUNT MANAGER (Acton)
✨Tip Number 1
Familiarise yourself with City Harvest's mission and values. Understanding their commitment to food redistribution and community support will help you align your approach when networking or during interviews.
✨Tip Number 2
Leverage your existing network in the food industry. Reach out to contacts who may have insights into potential food donors or partnerships that could benefit City Harvest, showcasing your proactive approach.
✨Tip Number 3
Prepare to discuss specific strategies for building and maintaining relationships with food donors. Think about how you can add value to their business and be ready to share examples of successful partnerships you've managed in the past.
✨Tip Number 4
Stay updated on trends in food waste and redistribution. Being knowledgeable about current issues and innovations in the sector will demonstrate your passion and commitment to the role during discussions with the hiring team.
We think you need these skills to ace FOOD DONOR ACCOUNT MANAGER (Acton)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and relationship building. Use specific examples that demonstrate your ability to manage multiple accounts and work under pressure, as these are key skills for the Food Donor Account Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for food redistribution and how it aligns with City Harvest's mission. Mention your understanding of the challenges faced by food donors and how you can add value to their business through efficient service.
Showcase Relevant Skills: Emphasise your strong interpersonal and communication skills in both your CV and cover letter. Provide examples of how you've successfully built and maintained partnerships in previous roles, as this is crucial for the position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for the role.
How to prepare for a job interview at City Harvest London
✨Know the Mission
Familiarise yourself with City Harvest's mission to alleviate food poverty and reduce food waste. Be prepared to discuss how your values align with theirs and how you can contribute to their goals.
✨Demonstrate Relationship Management Skills
Since the role focuses on building and maintaining partnerships, come prepared with examples of how you've successfully managed relationships in previous roles. Highlight your communication and interpersonal skills.
✨Showcase Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in account management and how you overcame them. This will demonstrate your proactive attitude and ability to cope under pressure.
✨Understand the Food Donation Landscape
Research the current trends in food donation and redistribution. Being knowledgeable about the industry will show your genuine interest in the role and help you engage in meaningful discussions during the interview.
