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For Companies At a Glance
- Tasks: Support and develop global IT infrastructure for 9,000+ staff across 100+ locations.
- Company: Join a dynamic team focused on optimising IT systems and enhancing user experience.
- Benefits: Enjoy a competitive salary up to £60,000 plus additional benefits.
- Why this job: Be part of exciting projects that shape the future of IT infrastructure in a fast-paced environment.
- Qualifications: 3+ years of hands-on experience with Microsoft 365, Windows Servers, and networking technologies required.
- Other info: Opportunity to work with cutting-edge cloud technologies and enhance your skills in a supportive team.
The predicted salary is between 43200 - 72000 £ per year.
Your new role involves working within the Infrastructure team to develop, maintain and support the global IT Infrastructure supporting 9,000+ staff and 100+ locations. This position entails support and development of the company's global infrastructure. Key components include servers, the wide area and local networks, Wi-Fi, Windows desktop, unified communications and cloud (M365, Azure AD, OneDrive, Azure Arc, EndPoint Manager and Defender ATP), focusing on user experience and security.
You will be required to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, plan and instigate hardware and software upgrades as required, and ensure that planned processes have been completed satisfactorily.
Responsibilities:
- Monitor, support and maintain the global on-premise and cloud infrastructures.
- Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment.
- Develop, manage, and implement infrastructure projects to deliver business wide initiatives.
- Respond to 2nd / 3rd line Help Desk calls and manage such items through to resolution and other regular support activities, providing technical cover and mentoring.
- Perform regular preventative maintenance checks, check logs and servers to ensure they are properly patched and implement corrective actions to resolve any issues.
- Manage the security and integrity of data and IT systems, educating staff on good working practices.
- Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment.
- Take ownership to ensure that all work and changes are performed in such a way as to minimise disruption to existing business use.
Experience needed:
- Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, Azure Ad, Defender ATP, EndPoint Manager, OneDrive, etc).
- Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019), Active Directory and Group Policies.
- Comprehensive experience with VMWare, vCentre, & ESXi.
- Good understanding of Storage, SAN, NAS & Backup Technologies.
- All round IT infrastructure specialist with at least 3 years hands-on experience.
- Confident individual with good interpersonal skills, able to deal with people at all levels and communicate to users in a clear, non-technical language.
- Analytically minded, able to break down and understand information.
- Comfortable working in a fast-moving, dynamic environment.
- Strongly customer-focused, used to providing support to demanding users.
- Good organisational skills, used to managing and prioritising own workload.
- Hands-on experience of installing, supporting and managing NetApp Storage solutions.
- Azure cloud landing zones, networking & automation.
- Extensive knowledge of IP, WAN, LAN (HPE servers & Aruba Switches) & Wi-Fi Networking, specifically Aruba.
- Experience of Druva Cloud, Veritas Backup Exec and Veeam Backup technologies.
- Working knowledge of the Microsoft EndPoint Management solutions (Defender, Intune, etc).
- Implementation and management of Active Directory/Group Policy management within a corporate environment.
- Implementation and management of web technologies, for example IIS, .NET, SSL-VPN, token authentication, etc.
- Previous experience of IT integration projects covering email environment, file access, domain membership & user migration.
- Good working knowledge of firewall and security technologies.
IT Infrastructure Specialist (, , United Kingdom) employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Specialist (, , United Kingdom)
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365, Azure AD, and VMware. Having hands-on experience or relevant certifications in these areas can significantly boost your chances of standing out.
✨Tip Number 2
Network with current or former employees of StudySmarter or similar companies. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your previous experiences with IT infrastructure projects, especially those involving cloud migrations. Be ready to share specific examples of how you've improved systems or processes in past roles, as this will demonstrate your capability to handle the responsibilities outlined in the job.
✨Tip Number 4
Showcase your customer-focused approach by preparing examples of how you've successfully supported users in a demanding environment. Highlighting your interpersonal skills and ability to communicate technical information clearly will resonate well with the hiring team.
We think you need these skills to ace IT Infrastructure Specialist (, , United Kingdom)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Focus on your hands-on experience with Microsoft 365, Azure, and other technologies mentioned in the job listing.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and how your background makes you a perfect fit. Mention specific projects or experiences that demonstrate your ability to manage IT infrastructure effectively.
Highlight Relevant Certifications: If you have any certifications related to Microsoft technologies, cloud services, or IT infrastructure, be sure to include them in your application. This can set you apart from other candidates.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully resolved complex IT issues in the past. This will demonstrate your analytical mindset and ability to work under pressure, which are crucial for this role.
How to prepare for a job interview at Hays
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with Microsoft 365, Azure AD, and other relevant technologies. Highlight specific projects where you've successfully implemented or managed these systems.
✨Demonstrate Problem-Solving Abilities
Expect to be asked about how you've handled complex IT issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your analytical skills.
✨Communicate Clearly
Since the role involves explaining technical concepts to non-technical users, practice simplifying complex ideas. This will demonstrate your interpersonal skills and ability to communicate effectively at all levels.
✨Prepare for Scenario-Based Questions
Think of potential scenarios related to infrastructure management, such as handling a security breach or managing a cloud migration. Be ready to outline your approach and the steps you would take to resolve these situations.
