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- Tasks: Drive technology adoption and enhance customer experience through innovative e-learning solutions.
- Company: Join a dynamic team in Birmingham focused on cutting-edge technology and customer satisfaction.
- Benefits: Enjoy hybrid working, competitive salary, and the chance to earn referral bonuses.
- Why this job: Be part of a creative environment that values diverse ideas and fosters innovation.
- Qualifications: Experience as a Product Specialist with strong communication and technical skills required.
- Other info: Work 2-3 days a week in vibrant city centres of Birmingham or Leeds.
The predicted salary is between 40000 - 40000 £ per year.
Hybrid working – this role requires 2-3 days per week in Central Birmingham OR Leeds.
Salary: £40,000 per annum
We are looking for a Product Specialist to join our customers growing team in Birmingham City Centre. In this role, you’ll play a key part in driving the adoption of our technology solutions and improving the customer experience. You’ll use your product expertise to reduce barriers to legal knowledge through tools such as e-learning platforms, mobile apps, workflow and decision tree solutions, and AI chatbots. The ideal candidate will have a strong understanding of how technology can solve real-world problems, along with a proactive, customer-focused mindset and excellent communication skills. This is a fantastic opportunity for a creative person as our customer values diversity of ideas, skills and mindsets. It is a fast paced environment with a focus on developing outward-facing technology solutions and enhancing our innovation offering.
Key Skills & Responsibilities:
- Previous experience as a Product Specialist – in a client facing environment
- Excellent stakeholder communication and management skills – ability to take changing requirements from the business and build public and internal apps working closely with in house and external development team
- Work closely with Product Owner and wider team
- Have an interest in emerging technology, particularly AI features and Chatbots
- Ability to work across various projects as well as BAU
- Strong technical and analytical skills, with the ability to define and deliver high-quality solutions across a complex tech stack
- Deep understanding of product functionality from both business and technical perspectives to support adoption and continuous improvement
- Experience with tools and platforms related to reporting, app development, and digital learning solutions is highly desirable
Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy.
Product Specialist - eLearning / AI - Leeds & Remote (Leeds) employer: Crimson
Contact Detail:
Crimson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist - eLearning / AI - Leeds & Remote (Leeds)
✨Tip Number 1
Familiarise yourself with the latest trends in eLearning and AI technologies. Being knowledgeable about current tools and platforms will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the eLearning and AI sectors. Attend relevant webinars, workshops, or local meetups to connect with others in the field. This can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed stakeholder communication in previous roles. Highlighting your experience in a client-facing environment will be crucial for this position.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you've defined and delivered high-quality solutions in past projects. This will illustrate your ability to handle complex tech stacks effectively.
We think you need these skills to ace Product Specialist - eLearning / AI - Leeds & Remote (Leeds)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Product Specialist position. Tailor your application to highlight how your skills and experiences align with the job description.
Craft a Tailored CV: Create a CV that specifically addresses the key skills mentioned in the job description, such as stakeholder communication, technical skills, and experience with AI technologies. Use clear examples from your past roles to demonstrate your expertise.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss your understanding of how technology can solve real-world problems and provide specific examples of your previous work that relate to e-learning and AI.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Product Specialist role.
How to prepare for a job interview at Crimson
✨Showcase Your Product Knowledge
Make sure to demonstrate your understanding of eLearning and AI technologies during the interview. Be prepared to discuss how these tools can solve real-world problems, as this role heavily relies on your product expertise.
✨Highlight Communication Skills
Since excellent stakeholder communication is crucial for this position, share examples from your past experiences where you effectively managed client relationships or collaborated with teams. This will show that you can adapt to changing requirements.
✨Demonstrate Technical Proficiency
Be ready to discuss your technical skills and experience with app development and digital learning solutions. Highlight any specific tools or platforms you've worked with, as this will reassure the interviewer of your capability to deliver high-quality solutions.
✨Express Your Interest in Emerging Technologies
Show enthusiasm for emerging technologies, particularly AI features and chatbots. Discuss any relevant projects or research you've undertaken, as this will reflect your proactive mindset and alignment with the company's innovative focus.
