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- Tasks: Lead and inspire your team to deliver exceptional customer service every day.
- Company: Join John Lewis Oxford, a renowned retailer known for its commitment to quality and customer satisfaction.
- Benefits: Enjoy a supportive work culture with opportunities for professional growth and development.
- Why this job: Be part of a dynamic team where every day brings new challenges and rewards.
- Qualifications: Looking for passionate leaders who excel in people management and customer relations.
- Other info: This role is perfect for those who thrive in fast-paced environments and love building relationships.
The predicted salary is between 28800 - 43200 £ per year.
As a Team Manager here at John Lewis Oxford, you’ll support your leadership team to ensure that every customer who visits or interacts with your shop has an exceptional service experience, through the creation of a seamless customer shopping journey. You’ll be an outstanding specialist in people and will lead, inspire and develop your Partners enabling each of them to reach their full potential. Duties and Responsibilities: Working in our shop as a Team Manager is fast paced where no two days are the same. On a day-to-day basis, you’ll be responsible for: Striving for high levels of customer and Partner (employee) satisfaction Empowering your team to act with authority and accountability in a culture where they feel supported to grow professionally and feel cared for Building genuine relationships with customers and internal and external …
Team Manager employer: John Lewis & Partners Careers
Contact Detail:
John Lewis & Partners Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager
✨Tip Number 1
Familiarize yourself with the John Lewis brand and its values. Understanding what makes their customer service exceptional will help you align your approach with their expectations.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to share specific examples of how you've inspired and developed team members to reach their full potential.
✨Tip Number 3
Prepare to discuss your strategies for building relationships, both with customers and within a team. Think about how you can create a supportive environment that encourages professional growth.
✨Tip Number 4
Show your passion for delivering exceptional customer experiences. Be ready to share stories that demonstrate your commitment to customer satisfaction and how you've gone above and beyond in past roles.
We think you need these skills to ace Team Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Team Manager position at John Lewis Oxford. Understand the key responsibilities and the skills required, so you can tailor your application accordingly.
Highlight Leadership Experience: In your CV and cover letter, emphasize your previous leadership roles and experiences. Provide specific examples of how you've inspired and developed team members in past positions.
Showcase Customer Service Skills: Demonstrate your commitment to exceptional customer service. Include examples of how you've created positive customer experiences and built relationships in your previous roles.
Personalize Your Application: Make sure to personalize your cover letter by addressing it to the hiring manager if possible. Mention why you are specifically interested in working at John Lewis and how your values align with their customer-centric approach.
How to prepare for a job interview at John Lewis & Partners Careers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer experiences. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you inspire and develop your team. Highlight instances where you've empowered team members to take initiative and grow in their roles.
✨Emphasize Relationship Building
Talk about your ability to build genuine relationships, both with customers and within your team. Provide examples of how you've fostered a supportive environment that encourages collaboration and trust.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of situations where you had to handle difficult customer interactions or team conflicts and how you resolved them.
