At a Glance
- Tasks: Lead a dynamic team in a fast-paced pub environment, ensuring top-notch service.
- Company: Join The Inn Collection Group, a multi-award-winning hospitality company in stunning locations.
- Benefits: Enjoy perks like 50% off food, extra holiday on your birthday, and paid breaks.
- Why this job: Be part of a vibrant culture focused on customer happiness and community support.
- Qualifications: Must be motivated with a strong background in food and hospitality.
- Other info: This is a live-out position; sleepovers may be required.
The predicted salary is between 24000 - 36000 £ per year.
Assistant Manager – The Stables What makes the perfect pub? Great ales, good food, an inviting atmosphere and the warmest of welcomes. Standing where the North York Moors borders the coastline of one of England’s most in-demand seaside locations is The Stables at Whitby. This pleasing inn in a former 17th-century farmhouse with its quirky courtyard of stables-turned-rooms has sweeping views across the idyllic countryside to the moors beyond. At The Inn Collection Group, we proudly stay true to our pub roots, creating inns where everyone would like to eat, drink, sleep and explore from. Our people are the key to the success of the group and help us to ensure the customer is at the heart of everything we do. The Stables is now looking to recruit a Assistant Manager. *This is a live-out only position* The Inn Collection Group is a multi award winning pubs with rooms company in outstanding locations across the North of England and Wales. Here at ‘ICG’ we deliver hospitality by living and breathing our core values of; Customer Focused, Courage, Execution, Honesty, Respect and Results all with our aim in Making People Happy. Why Join Inn? – Extra paid holiday in month of your birthday – 50% off food in any of our Inns – 1 bed and breakfast in any of our Inns during January, February or March – 1/3 off room bookings all year round – Friends & family pass – 15% off bed and breakfast rate – 50 on the day bookings for bed and breakfast at any of our Inns – Employee Assistance Programme – 24/7 confidential support – Tronc (…that’s tips to me and you!) – Working for Best Pub Employer at the Publican Awards – Paid breaks in our Inns – Work for an Employer that gives back to their local community via our Give INN Back scheme – Mental Health awareness within the workplace – Training provided for all managers The successful Assistant Manager candidate will: Be highly motivated with a focus on customer service. Have a strong background in food and hospitality Report to General Manager and assist in their daily duties and running of the Inn. Demonstrate the ability to manage, motivate and develop a team of staff to achieve Company Standards. Liaise with Chefs, Hotel Management and Suppliers. Stocktake and order. Deal with Accounts Management. Assistant Manager duties include: Day to day shift running in a busy, fast-paced environment. Supporting the General Manager and the management team to deliver against our company values. Managing the team to support excellent service delivery. Daily and weekly administrative tasks in line with the operation of a busy food and beverage operation. Leading a busy environment from the front, by example. As part of the job requirement this role may require the need for sleepovers and to respond to guests needs during the night.
Assistant Manager - The Stables employer: The Inn Collection Group
Contact Detail:
The Inn Collection Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - The Stables
✨Tip Number 1
Familiarize yourself with The Stables and its unique offerings. Visit the pub, enjoy a meal, and engage with the staff to understand their service style and customer interactions. This will give you valuable insights to discuss during your interview.
✨Tip Number 2
Highlight your experience in managing teams in fast-paced environments. Be ready to share specific examples of how you've motivated staff and improved service delivery in previous roles, as this aligns with the responsibilities of the Assistant Manager position.
✨Tip Number 3
Demonstrate your passion for customer service. Prepare to discuss how you prioritize customer satisfaction and any innovative ideas you have for enhancing the guest experience at The Stables.
✨Tip Number 4
Show your understanding of the local community and how The Stables fits into it. Mention any connections you have with local suppliers or events that could benefit the pub, showcasing your commitment to the role and the area.
We think you need these skills to ace Assistant Manager - The Stables
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Assistant Manager position at The Stables. Understand the key responsibilities and required skills, such as customer service focus and team management.
Tailor Your CV: Customize your CV to highlight relevant experience in hospitality and food service. Emphasize any previous roles where you managed a team or contributed to excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and aligns with the core values of The Inn Collection Group. Mention specific experiences that demonstrate your ability to lead and motivate a team.
Showcase Your Personality: In your application, let your personality shine through. The Stables values a warm and inviting atmosphere, so convey your enthusiasm for creating memorable experiences for guests.
How to prepare for a job interview at The Inn Collection Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry. Share specific experiences where you went above and beyond to ensure customer satisfaction, as this aligns with the company's core value of being customer-focused.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed and motivated a team in previous roles. Highlight your ability to lead by example, especially in a fast-paced environment, which is crucial for the Assistant Manager position.
✨Understand the Company Values
Familiarize yourself with The Inn Collection Group's core values: Courage, Execution, Honesty, Respect, and Results. Be ready to discuss how you embody these values in your work and how they can contribute to making people happy.
✨Prepare for Operational Questions
Expect questions related to day-to-day operations, stock management, and administrative tasks. Think about your past experiences and be ready to discuss how you would handle these responsibilities effectively.