At a Glance
- Tasks: Lead a team to ensure top-notch cleaning and customer satisfaction daily.
- Company: Join a supportive company that values cleanliness and safety.
- Benefits: Enjoy career development, overtime options, and a contributory pension scheme.
- Why this job: Be part of a friendly team and make a real impact on client satisfaction.
- Qualifications: Experience in cleaning and customer service is a must; strong organizational skills are key.
- Other info: Access to wellness support and early pay options for financial peace of mind.
The predicted salary is between 28800 - 43200 £ per year.
The Site-Based Cleaning Manager is responsible for overseeing the daily cleaning operations at a designated site, ensuring high standards of cleanliness, safety, and customer satisfaction.
This role involves managing cleaning staff, maintaining schedules, and ensuring compliance with health and safety regulations., Below is not an exhaustive list and any other reasonable and fair role relevant tasks may be added:
-
You will be responsible for the supervision of cleaning of all areas within the contract.
-
Achieving high standards, you will ensure the service is operated safely and hygienically.
-
Running a Key Account cleaning team of 10.
-
Managing and Driving Standard Delivery on site.
-
Inputting payroll.
-
Managing sickness and holidays.
-
Auditing to the contract terms.
-
Attending client meetings.
-
Maintaining a relationship on site with our client.
-
A ‘Can do’ attitude.
-
Excellent organisational skills.
-
The desire to do a good job.
-
Excellent Customer service and people skills.
-
Good time keeping skills.
-
Experience of working in a customer facing environment.
-
Able to work individually and as part of a team.
-
Previous cleaning sector experience and knowledge.
-
Contributory pension scheme.
-
A friendly and supportive team.
-
Training, career development & progression opportunities.
-
Overtime opportunities.
-
Access to advanced / early pay scheme.
-
Kingdom Colleague App including Employee Assistance Program and Wellbeing Support.
Charlotte Lears
Site Based Cleaning Manager (15702) employer: Kingdom
Contact Detail:
Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Based Cleaning Manager (15702)
✨Tip Number 1
Familiarize yourself with the specific cleaning standards and regulations relevant to the site you are applying for. Understanding these will help you demonstrate your knowledge during interviews and show that you are serious about maintaining high cleanliness and safety standards.
✨Tip Number 2
Highlight your experience in managing teams, especially in a customer-facing environment. Be prepared to discuss specific examples of how you've successfully led a team, handled conflicts, or improved service delivery in previous roles.
✨Tip Number 3
Showcase your organizational skills by discussing how you manage schedules and ensure compliance with health and safety regulations. Providing concrete examples of your time management strategies can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to building and maintaining client relationships. Think of instances where you’ve successfully engaged with clients or resolved issues, as this will demonstrate your excellent customer service and people skills.
We think you need these skills to ace Site Based Cleaning Manager (15702)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Site-Based Cleaning Manager position. Highlight key responsibilities and required skills, such as managing cleaning staff and ensuring compliance with health and safety regulations.
Tailor Your CV: Customize your CV to reflect your experience in the cleaning sector and any relevant management roles. Emphasize your organizational skills, customer service experience, and ability to work both independently and as part of a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your 'Can do' attitude and your desire to maintain high standards of cleanliness and safety. Mention specific examples from your past experiences that demonstrate your ability to manage teams and deliver excellent service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Kingdom
✨Showcase Your Leadership Skills
As a Site-Based Cleaning Manager, you'll be overseeing a team. Be prepared to discuss your previous experience in managing teams, how you motivate staff, and how you handle conflicts or challenges within a team setting.
✨Emphasize Your Customer Service Experience
This role requires excellent customer service skills. Share specific examples of how you've successfully interacted with clients in the past, resolved issues, or improved customer satisfaction in your previous roles.
✨Demonstrate Your Knowledge of Health and Safety Regulations
Understanding health and safety regulations is crucial for this position. Be ready to talk about your knowledge of these regulations and how you've implemented them in your previous cleaning roles to ensure a safe working environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to manage schedules, handle staff absences, or conduct audits, and be ready to explain your thought process and actions taken.