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For Companies At a Glance
- Tasks: Support and develop global IT infrastructure for 9,000+ staff across 100+ locations.
- Company: Join a dynamic team focused on optimising IT systems and enhancing user experience.
- Benefits: Enjoy a competitive salary up to £60,000 plus benefits and opportunities for growth.
- Why this job: Be part of exciting projects that shape the future of IT infrastructure in a fast-paced environment.
- Qualifications: 3+ years of hands-on experience with Microsoft 365, Windows Servers, and cloud technologies required.
- Other info: Ideal for tech-savvy individuals who thrive in collaborative and innovative settings.
The predicted salary is between 43200 - 72000 £ per year.
Horsforth, Leeds
Up to £60,000 + Benefits
Your new role
I am currently recruiting for an IT Infrastructure Specialist to work within the Infrastructure team to develop, maintain and support the global IT Infrastructure supporting 9,000+ staff and 100+ locations. This position entails support and development of the company's global infrastructure. Key components include servers, the wide area and local networks, Wi-Fi, Windows desktop, unified communications and cloud (M365, Azure AD, OneDrive, Azure Arc, EndPoint Manager and Defender ATP), focusing on the user experience and security.
You will be required to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will be required to provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily.
Responsibilities
- Monitor, support and maintain the global on-premise and cloud infrastructures.
- Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment.
- Develop, manage, and implement infrastructure projects to deliver business wide initiatives.
- Respond to 2nd / 3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring.
- Perform regular preventative maintenance checks, check logs and servers to ensure they are properly patched and implement corrective actions to resolve any issues.
- Manage the security and integrity of data and IT systems. Educating staff on good working practices.
- Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment.
- Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use.
Experience needed
- Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, Azure Ad, Defender ATP, EndPoint Manager, OneDrive, etc).
- Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies.
- Comprehensive Experience with VMWare, vCentre, & ESXi.
- Good understanding of Storage, SAN, NAS & Backup Technologies.
- All round IT infrastructure specialist with at least 3 years hands-on experience.
- Confident individual with good interpersonal skills, able to deal with people at all levels and communicate to users in a clear, non-technical language.
- Analytically minded, able to break down and understand information.
- Must be comfortable with working in a fast-moving, dynamic environment.
- Strongly customer-focused, used to providing support to demanding users.
- Good organisational skills, used to managing and prioritising own workload.
- Hands-on experience of installing, supporting and managing NetApp Storage solutions.
- Azure cloud landing zones, networking & automation.
- Extensive knowledge of IP, WAN, LAN (HPE servers & Aruba Switches) & Wi-Fi Networking, specifically Aruba.
- Experience of Druva Cloud, Veritas Backup Exec and Veeam Backup technologies.
- Working knowledge of the Microsoft EndPoint Management solutions (Defender, Intune, etc).
- Implementation and management of Active Directory/Group Policy management within a corporate environment.
- Implementation and management of web technologies, for example IIS, .NET, SSL-VPN, token authentication, etc.
- Previous experience of IT integration projects covering email environment, file access, domain membership & user migration.
- Good working knowledge of firewall and security technologies.
IT Infrastructure Specialist employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Specialist
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365, Azure AD, and VMware. Having hands-on experience or relevant certifications in these areas can significantly boost your chances of standing out.
✨Tip Number 2
Network with current or former employees of StudySmarter or similar companies. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your previous experiences with IT infrastructure projects, especially those involving cloud migrations. Be ready to share specific examples of how you've improved systems or processes in past roles, as this will demonstrate your capability to handle the responsibilities outlined in the job.
✨Tip Number 4
Showcase your customer-focused approach by preparing examples of how you've successfully supported demanding users in the past. Highlighting your interpersonal skills and ability to communicate technical information clearly will resonate well with the hiring team.
We think you need these skills to ace IT Infrastructure Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Focus on your hands-on experience with Microsoft 365, Azure, and other technologies mentioned in the job listing.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your background makes you a perfect fit. Mention specific projects or achievements that demonstrate your ability to manage IT infrastructure effectively.
Highlight Relevant Certifications: If you have any certifications related to Microsoft technologies, cloud services, or IT infrastructure, be sure to include them in your application. This can set you apart from other candidates.
Showcase Soft Skills: In addition to technical skills, emphasise your interpersonal and organisational skills. The job requires good communication and the ability to work in a fast-paced environment, so make sure to mention experiences that demonstrate these qualities.
How to prepare for a job interview at Hays
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with Microsoft 365, Azure AD, and other relevant technologies. Highlight specific projects where you've successfully implemented or managed these systems, as this will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Problem-Solving Skills
Expect to be asked about past challenges you've faced in IT infrastructure. Prepare examples that showcase your analytical thinking and how you resolved issues, particularly in high-pressure situations. This will illustrate your ability to manage multiple projects effectively.
✨Communicate Clearly and Confidently
Since the role requires interaction with users at all levels, practice explaining complex technical concepts in simple terms. This will show your interpersonal skills and your ability to educate staff on good working practices, which is crucial for this position.
✨Prepare for Scenario-Based Questions
Anticipate questions that ask how you would handle specific scenarios related to cloud migration, security management, or infrastructure optimisation. Think through your approach to these situations, as it will help the interviewers gauge your strategic thinking and decision-making abilities.
