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- Tasks: Support and configure financial systems while providing user assistance and training.
- Company: Join the leading Armed Forces charity making a real difference in people's lives.
- Benefits: Enjoy 28 days holiday, flexible working, and generous pension contributions.
- Why this job: Be part of a supportive team with opportunities for personal growth and social impact.
- Qualifications: Experience in finance systems support and a passion for helping others is essential.
- Other info: This is a 12-month fixed term role with hybrid working options.
The predicted salary is between 38000 - 46000 £ per year.
We have an opportunity for a Senior Finance Systems Support Analyst to join our fantastic Finance Systems team for a 12 month fixed term period covering maternity leave.
As our Senior Finance Systems Support Analyst, you will play a crucial role in the configuration, maintenance, and support of the RBL financial systems and interfaces. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Head of Finance Systems, key responsibilities will include:
- Lead on Lloyds digital payment solutions implementation
- Provision of technical (2nd line) support to users of financial systems using RBL's support portal (TopDesk)
- Day to day management and system configuration responsibility of Open Accounts, V1, eBIS, Solchar and iConnect BACS
- Management of financial master data additions and amendments
- Finance systems end user training and provision of guidance
You will be contracted to our London, Haig House Hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site. This Contract opportunity will be for a fixed 12 month period, ideally starting by mid July. The successful applicant will require a Basic DBS check to be completed prior to start.
Employee benefits include:
- 28 days paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Senior Finance Systems Support Analyst employer: The Royal British Legion
Contact Detail:
The Royal British Legion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Finance Systems Support Analyst
✨Tip Number 1
Familiarise yourself with the specific financial systems mentioned in the job description, such as Open Accounts and V1. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your proactive approach to the role.
✨Tip Number 2
Network with current or former employees of the organisation, especially those in finance or IT roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss your experience with digital payment solutions and technical support. Be ready to share specific examples of how you've successfully implemented or supported similar systems in the past, as this will highlight your relevant expertise.
✨Tip Number 4
Show your enthusiasm for the charity's mission. Research the Royal British Legion and be prepared to articulate why you want to work there. This passion can set you apart from other candidates who may not connect as deeply with the organisation's values.
We think you need these skills to ace Senior Finance Systems Support Analyst
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Senior Finance Systems Support Analyst position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in finance systems support, technical skills, and any specific software mentioned in the job description, such as Open Accounts or iConnect BACS.
Write a Compelling Cover Letter: In your cover letter, express your passion for the role and the organisation. Mention specific examples of your past work that demonstrate your ability to lead digital payment solutions and provide technical support.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a finance systems role.
How to prepare for a job interview at The Royal British Legion
✨Understand the Financial Systems
Make sure you have a solid grasp of the financial systems mentioned in the job description, such as Open Accounts, V1, eBIS, Solchar, and iConnect BACS. Familiarise yourself with their functionalities and how they integrate into financial processes.
✨Showcase Your Technical Support Skills
Prepare to discuss your experience in providing technical support, especially in a second-line capacity. Be ready to share specific examples of how you've resolved issues or improved user experiences in previous roles.
✨Highlight Your Training Experience
Since the role involves training end users, think about your past experiences in training or guiding others. Be prepared to explain your approach to teaching complex systems in an understandable way.
✨Demonstrate Your Problem-Solving Abilities
Employers love candidates who can think on their feet. Prepare for scenario-based questions where you might need to demonstrate how you would handle specific challenges related to finance systems support.
