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For Companies At a Glance
- Tasks: Support students daily, provide first aid, and manage communications with parents.
- Company: Join KAA, a vibrant academy dedicated to student success and well-being.
- Benefits: Receive training, enjoy a supportive environment, and make a real difference in students' lives.
- Why this job: Be part of a caring team, enhance your skills, and positively impact the school community.
- Qualifications: Caring attitude, strong communication skills, and a knack for administration; school experience is a plus.
- Other info: First aid training provided; applications close on 9th June 2025.
The predicted salary is between 28800 - 48000 £ per year.
We have an exciting opportunity for a talented professional to work as our designated Student Support Officer here at KAA.
The Role
Our academy is a vibrant and exciting place to work and you will be fulfilling an important role within our support staff structure in providing day to day first line student support services, including first aid provision. At the core, you will be responsible for triaging students requiring support during the school day, either with time out from lessons where needed, making calls home, or providing medical support (e.g., the delivery of assessment and treatment of minor illness and injury or administering medication for students with ongoing medical needs).
Whilst having first aid training is desirable, it is not essential as this training can be provided during induction. The ideal candidate will have a caring and friendly persona, and have the ability to act professionally and appropriately in challenging situations. The candidate should be a talented administrator (confident at writing coherent and concise written communication to all stakeholders) and be confident at improving systems and processes for the benefit of the students here at KAA. Previous school experience would be advantageous but not essential.
Application process
The deadline for applications is 9am Monday 9th June 2025. If you have any questions about the role and/or application please contact our HR team by email via the button below who can provide some further advice.
Student Support Officer employer: Kensington Aldridge Academy
Contact Detail:
Kensington Aldridge Academy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Support Officer
✨Tip Number 1
Familiarise yourself with the specific needs of students in a school environment. Understanding common issues they face can help you demonstrate your empathy and readiness to support them effectively during the interview.
✨Tip Number 2
Showcase any relevant experience you have in dealing with challenging situations. Think of examples where you've had to remain calm under pressure, as this will highlight your ability to handle the demands of the role.
✨Tip Number 3
Prepare to discuss how you would improve existing systems and processes for student support. Having concrete ideas ready will demonstrate your proactive approach and commitment to enhancing the student experience at KAA.
✨Tip Number 4
Network with current or former staff members if possible. They can provide insights into the school's culture and expectations, which can be invaluable when tailoring your responses during the interview.
We think you need these skills to ace Student Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Student Support Officer position. Tailor your application to highlight how your skills and experiences align with these needs.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your caring and friendly persona. Use specific examples from your past experiences to demonstrate your ability to handle challenging situations and provide support to students.
Highlight Relevant Skills: In your CV, emphasise your administrative skills and any experience you have in writing coherent communications. Mention any relevant training or certifications, even if they are not directly related to first aid.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Kensington Aldridge Academy
✨Show Your Caring Nature
As a Student Support Officer, your ability to connect with students is crucial. During the interview, share examples of how you've supported others in challenging situations, highlighting your empathy and understanding.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you would handle various scenarios involving students, parents, and staff. Practice articulating your thoughts clearly and concisely.
✨Highlight Your Problem-Solving Abilities
The role involves triaging student needs and improving systems. Think of specific instances where you've identified a problem and implemented a solution, showcasing your initiative and critical thinking skills.
✨Prepare for First Aid Questions
Even if you don't have first aid training yet, it's good to show your willingness to learn. Familiarise yourself with basic first aid principles and express your eagerness to undergo training during induction.
