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- Tasks: Repair and maintain bicycles while providing top-notch customer service.
- Company: Join Evans Cycles, a leading name in the cycling industry.
- Benefits: Enjoy flexible hours, discounts, bonuses, and development courses.
- Why this job: Be part of a passionate team and make a difference in cycling safety and enjoyment.
- Qualifications: Experience in bicycle mechanics and excellent communication skills are essential.
- Other info: Work in a dynamic workshop environment with opportunities for growth.
The predicted salary is between 20000 - 30000 £ per year.
As a Cycle Tech at Evans Cycles, your primary responsibility is to provide expert bicycle repair and maintenance services to customers. You will ensure that customers' bicycles are serviced, repaired, and maintained to a high standard, while also providing excellent customer service and advice.
- Bicycle Repairs: Perform a wide range of bicycle repairs, including but not limited to brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension service. Troubleshoot and diagnose mechanical issues accurately.
- Bicycle Assembly: Assemble new bicycles according to manufacturer guidelines and store standards, ensuring they are safe and ready for sale.
- Service Consultations: Interact with customers to assess their bicycle repair and maintenance needs. Provide recommendations and cost estimates for services.
- Parts and Accessories: Assist customers in selecting appropriate parts, accessories, and upgrades for their bicycles.
- Safety Inspections: Conduct safety inspections on bicycles to identify and address potential safety hazards.
- Quality Control: Ensure that all repaired bicycles meet the highest quality standards and safety regulations.
- Inventory Management: Maintain a well-organized and efficient workshop, including managing the inventory of spare parts and tools.
- Customer Service: Provide excellent customer service, including explaining repair work to customers, answering questions, and offering advice on bicycle maintenance.
Qualifications:
- Proficiency in bicycle mechanics, including the ability to diagnose and repair a wide range of bicycle types and components.
- Previous experience as a bicycle mechanic is highly desirable.
- Knowledge of various bicycle brands, models, and components.
- Strong attention to detail and a commitment to quality workmanship.
- Excellent customer service and communication skills.
- Ability to work independently and as part of a team.
- Knowledge of safety standards and practices related to bicycle repairs.
- Willingness to stay updated on the latest advancements in bicycle technology and repair techniques.
Work is primarily conducted in a workshop environment. May require standing for extended periods and lifting heavy objects. Flexible work hours, including weekends and evenings, may be necessary based on the store's operating hours and customer demand.
Additional Information:
We offer our team a pretty nice package of perks, including:
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Join the Fearless1000 Incentive Scheme
- A wide range of Development Courses with National Qualifications
- 40% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Fascia.
- Ride-To-Work Scheme (Eligibility subject to terms and conditions)
Contact Detail:
Evans Cycles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cycle Technician (Yeovil)
✨Tip Number 1
Familiarise yourself with the latest bicycle technologies and repair techniques. This will not only boost your confidence during interviews but also show us that you're committed to staying updated in the field.
✨Tip Number 2
Practice your customer service skills by engaging with fellow cyclists or at local bike shops. Being able to communicate effectively and provide helpful advice is crucial for this role, and real-life practice can make a big difference.
✨Tip Number 3
Network with other cycle technicians or join local cycling groups. Building connections in the cycling community can lead to valuable insights and recommendations that may help you stand out during the hiring process.
✨Tip Number 4
Prepare to discuss specific repair scenarios during your interview. Think of examples where you've successfully diagnosed and fixed issues, as this will demonstrate your hands-on experience and problem-solving abilities to us.
We think you need these skills to ace Cycle Technician (Yeovil)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in bicycle mechanics and customer service. Include specific examples of repairs you've performed and any previous roles that demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cycling and your expertise in bicycle repair. Mention why you want to work at Evans Cycles and how you can contribute to their team.
Showcase Your Skills: In your application, emphasise your proficiency in diagnosing and repairing various bicycle types. If you have certifications or training in bicycle mechanics, be sure to include them.
Highlight Customer Service Experience: Since excellent customer service is key for this role, provide examples of how you've successfully interacted with customers in the past. This could include resolving issues or providing advice on products.
How to prepare for a job interview at Evans Cycles
✨Show Your Technical Skills
Be prepared to discuss your experience with bicycle repairs and maintenance. Bring examples of specific repairs you've completed, and if possible, demonstrate your skills during the interview. This will show that you have the practical knowledge needed for the role.
✨Customer Service Focus
Since customer service is a key part of the job, think of examples where you've provided excellent service in the past. Be ready to explain how you would interact with customers, assess their needs, and provide recommendations.
✨Knowledge of Bicycle Brands
Familiarise yourself with various bicycle brands and models, as well as their components. Being able to discuss different types of bicycles and their specific maintenance needs will impress the interviewers and show your passion for cycling.
✨Ask Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Cycle Technician role. This demonstrates your interest in the position and helps you gauge if it's the right fit for you.
