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- Tasks: Welcome visitors, manage calls, organise meetings, and support the team.
- Company: Join a dynamic team in the heart of London, focused on service excellence.
- Benefits: Enjoy a vibrant work environment with opportunities for personal growth and development.
- Why this job: Perfect for those who love interacting with people and thrive in a busy atmosphere.
- Qualifications: Strong communication skills, attention to detail, and a friendly attitude are essential.
- Other info: Ideal for high school and college students looking for flexible hours and valuable experience.
The predicted salary is between 24000 - 36000 £ per year.
As the Front Desk Receptionist you will have a customer facing and varied role based on reception, but also lends itself to providing support to the wider business. The ideal candidate will present themselves well, have good communication skills and a helpful nature. This role is all about service excellence, whether it is greeting clients or answering the telephone. You will have an enthusiastic approach, where nothing is too much trouble.
Role Responsibility:
- Greet and welcome visitors to the office
- Answer telephone, screen and direct calls
- Manage room booking system and organise meetings
- Provide refreshments for externally attended meetings
- Receive, sort & distribute mail deliveries / collections
- Arrange courier collections using most cost-effective method determined
- Coordinate stationery orders and distribution
- Maintain a tidy and effective reception area
- Assist in the coordination of both client and internal events held at the office
- Report any facilities issues identified within the office and monitor their resolution
- Provide general administration and clerical support across the business
- Maintain the highest levels of client service while demonstrating a friendly and cooperative attitude
What we are looking for:
- Professional personal presentation
- Excellent telephone manner
- Strong communication skills, both written and verbal
- Effective interpersonal skills
- Good organisational skills and ability to prioritise
- Works well as part of team
- Flexible
- Strong attention to detail
- Self-motivated
- Enthusiastic, with good people skills
- Effective IT skills in Word, Excel and Outlook
Contact Detail:
Al Jazeera Media Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Receptionist (City Of London)
✨Tip Number 1
Make sure to showcase your customer service skills during any interactions you have with us. Whether it's through networking or informal chats, demonstrating your ability to engage positively with people can set you apart.
✨Tip Number 2
Familiarise yourself with our company culture and values. Understanding what we stand for will help you align your approach and show us that you're genuinely interested in being part of our team.
✨Tip Number 3
Practice your telephone etiquette. Since answering calls is a key part of the role, consider rehearsing how you would handle different types of calls to ensure you come across as professional and friendly.
✨Tip Number 4
Be prepared to discuss your organisational skills. Think of examples where you've successfully managed multiple tasks or events, as this will demonstrate your ability to thrive in a busy reception environment.
We think you need these skills to ace Front Desk Receptionist (City Of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Front Desk Receptionist role. Emphasise your customer service experience, communication skills, and any administrative tasks you've handled.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for providing excellent client service.
Highlight Soft Skills: In your application, focus on soft skills such as interpersonal abilities, attention to detail, and organisational skills. These are crucial for a Front Desk Receptionist and should be evident in your writing.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Al Jazeera Media Network
✨Dress to Impress
As a Front Desk Receptionist, your appearance matters. Make sure to dress professionally and present yourself well. This sets the tone for how you will represent the company to clients and visitors.
✨Showcase Your Communication Skills
During the interview, demonstrate your excellent communication skills. Practice clear and concise responses, and be ready to engage in small talk. This role requires a friendly and approachable manner, so let your personality shine through.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of examples from your past experiences where you handled difficult situations or provided exceptional service. This will show your capability to handle the varied responsibilities of the role.
✨Highlight Your Organisational Skills
The role involves managing multiple tasks, so be prepared to discuss how you prioritise and organise your work. Share specific examples of how you've successfully managed your time and resources in previous roles to ensure everything runs smoothly.
