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- Tasks: Manage transport bookings, customer inquiries, and delivery schedules with precision.
- Company: Join a dynamic team focused on performance and collaboration in the transport sector.
- Benefits: Enjoy a flexible work environment and opportunities for personal growth.
- Why this job: Be part of a supportive culture where your adaptability and customer focus shine.
- Qualifications: Experience in administration or customer service is essential; resilience and initiative are key.
- Other info: Ideal for those who thrive in fast-paced settings and love problem-solving.
The predicted salary is between 24000 - 36000 £ per year.
At Exertis, we help more than 700 global brands and countless resellers, e-commerce operators and retailers to bring their tech products to market. This of all the tech used daily at home, on the move or at work; it\’s probably passed through one of our logistics centres or been prescribed by one of our expert teams. Join us and work with distribution and specialist service leaders. Together, we can progress your sales career. We celebrate diversity and inclusion and are continually creating a culture where everyone is appreciated and included. We\’re open to discussing flexible work arrangements and will support them if they benefit our customers, our business and you. Your New Opportunity This role is all about offering support to our transportation team, by completing administration tasks and planning transport management. We\’ll expect you to: Respond to enquiries related to retail bookings, quotes, pallet count requests, customer service issues, carrier communications and escalations, locate and verify PODs for dedicated Pallex carriers. Plan Pallex deliveries, quotes for retail planning and Relay/Arrow schedules; address finance reports on missing transport costs; execute Tus for next day collections and coordinate internal PGIs, including Vendorflex and month end stock clearance. Book transport vehicles ensuring appropriate sizing for pallet counts; manage fixed slot carrier references…
Transport Administrator employer: Exertis Careers
Contact Detail:
Exertis Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator
✨Tip Number 1
Familiarize yourself with the logistics and transport industry, especially focusing on terms like PODs, pallet counts, and carrier communications. This knowledge will help you speak the same language as our team during the interview.
✨Tip Number 2
Showcase your experience in handling customer service issues and your ability to manage multiple tasks simultaneously. We value resilience and adaptability, so be ready to share examples of how you've successfully navigated challenges in previous roles.
✨Tip Number 3
Highlight any experience you have with planning and coordinating logistics, especially if you've worked with transport bookings or schedules before. Being able to demonstrate your organizational skills will set you apart.
✨Tip Number 4
Prepare to discuss how you approach problem-solving, particularly in relation to failed deliveries or additional transport charges. We appreciate candidates who can simplify complex situations and provide effective solutions.
We think you need these skills to ace Transport Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Transport Administrator position. Highlight key responsibilities and required skills, such as customer service experience and the ability to manage logistics.
Tailor Your CV: Customize your CV to reflect relevant experience in administration or customer service roles. Emphasize any previous work involving transport logistics, communication with carriers, or managing schedules.
Craft a Strong Cover Letter: Write a cover letter that showcases your adaptability, resilience, and customer-focused attitude. Provide specific examples of how you've simplified complex processes or handled challenging situations in past roles.
Highlight Relevant Skills: In your application, make sure to highlight skills that align with the job requirements, such as planning deliveries, managing communications, and maintaining logs. Use keywords from the job description to demonstrate your fit for the role.
How to prepare for a job interview at Exertis Careers
✨Show Your Customer Service Skills
Since the role involves responding to customer service issues, be prepared to share examples of how you've successfully handled customer inquiries or complaints in the past. Highlight your ability to remain calm and professional under pressure.
✨Demonstrate Your Organizational Abilities
The job requires planning deliveries and managing schedules. Discuss your experience with organizing tasks, prioritizing workloads, and ensuring timely execution of responsibilities. Use specific examples to illustrate your skills.
✨Be Ready to Discuss Problem-Solving
You may face challenges like failed deliveries or missing transport costs. Prepare to talk about situations where you've identified problems and implemented effective solutions. This will showcase your resilience and initiative.
✨Understand the Logistics Process
Familiarize yourself with the logistics and transport industry, especially regarding pallet counts and vehicle sizing. Showing that you have a grasp of these concepts will demonstrate your readiness for the role and your ability to simplify complex processes.
