Disaster Recovery Senior Analyst | S3 | Infrastructure Operations & EUT

This job is with Santander UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

We have an exciting opportunity to join the bank as a Disaster Recovery Senior Analyst. The Senior Analyst will support the Head of Disaster Recovery to drive the vision, direction and align Santander UK's Disaster Recovery strategy and will ensure we continue to service our customers in the event of the unexpected. You will support the delivery of the DR strategy and improvements to the DR testing. This will encompass both On and Off premise infrastructure and the corresponding Business Services.

Here you’ll leverage traditional best practices to optimise agility as part of Digital Transformation journeys within the organisation, supporting the delivery of effective service management through the definition and adoption of a governance practice that uses KPIs and metrics to track and measure the quality of service.

You’ll work for the Head of DR in the development of the global strategy for Santander UK Infrastructure, designing and providing DR testing events, supporting the provision of project cost estimates for new initiatives, whilst working with third party vendors, helping to adopt new technologies and drive contract efficiency.

The difference you’ll make:

• Supporting and delivering the overall DR strategy of multiple functional areas across Infrastructure and the CIO application teams
• Identifying opportunities for automation, cost savings and service quality improvement
• Assisting and supporting the Head of Disaster Recovery, in delivering the DR Strategy
• Supporting the development of enterprise technology standards, governance processes and performance metrics to ensure that we meet our KPIs and add value to the enterprise
• Delivering DR testing for both on-prem and cloud based services
• Supporting the CIO's Business Continuity programme

What you’ll bring:

These are the essential requirements you need to be successful in this role:

• Accountable for Resilience and Disaster Recovery planning and execution
• Embed resilience and recovery at the heart of what we build and maintain
• Be the technology interface to BU stakeholders to ensure we have fit for purpose E2E recovery plans through testing
• Build and maintain effective repeatable plans and processes for On/Off Premise technology
• Supporting the delivery of DR plans and ensure we are within metrics governance of Santander
• Have experience of automation frameworks on an Enterprise scale

It would also be nice for you to have:

• Can demonstrate a technical background in OS and Database Technologies
• An understanding of risk management framework
• An understanding of the Regulators Operational Resilience framework, including the Important Business Services delivery
• Previously worked in a service focused company

What else you need to know:

This is a permanent role to be based at our Unity Place office, Milton Keynes. We want our people to thrive at work and home and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles).

If you apply for this role in this location, it’s important you consider your travelling distance, time and cost from your home to the office location. We’re happy to discuss specific working patterns and arrangement within this hybrid approach during the recruitment process. If you’re interested in this role but with part time hours or a job-share we would still love to hear from you and discuss these.

Application process:

If your application is successful a member of our recruitment team will be in touch. We will arrange a short call with you to learn more about you and what you are looking for from your next career move, as well as answer any questions you have about working in the Santander tech team. If both sides agree we will send your CV to the hiring manager to review.

For this position, the interview process will be:

• 1st Stage - A 60 minute remote interview comprising of Technical questions
• 2nd Stage - A 60 minute face to face (or virtual interview) including a range of Competency based questions

If there’s anything we can do in the recruitment process to help you achieve your best, please let us know.

Inclusion:

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we’ll reward you:

As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs. Eligible for a discretionary performance-related annual bonus. We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer. 30 days’ holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year. £6,000 car allowance per year. Company funded individual private medical insurance. Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, and health assessments. Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover. Share in Santander’s success by saving or investing in our share plans. As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services.

What to do next:

If this sounds like a role you’re interested in, then please apply. If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.