Deputy General Manager

The Red Lion, Stratford-upon-Avon will be opening in Early Summer 2025. We are thrilled to announce our next opening in the beautiful town of Stratford-upon-Avon, so we have an amazing opportunity for a very experienced Deputy General Manager to join our fantastic team.

The Red Lion is located on the canal in historic Stratford Upon Avon and just moments from the Royal Shakespeare Company. A listed building, the pub will be sympathetically renovated to create 175 internal covers across the bar and dining room with an additional 200 external covers created in the spacious garden.

Recently announced in the Sunday Times Top 100 Places to Work, Heartwood Collection is an award-winning collection of cosy pubs and atmospheric brasseries at the heart of their local communities serving great fresh, seasonal food. Our strength is in our enduring community of like-minded individuals; warm and genuine to our core. Unforgettable moments are rooted in our commitment to seasonality, the curiosity of our people, and the pleasure of our guests.

• Competitive salary including Tronc
• Stepping Stones - Our industry-leading training and development platform which supports progression for those who want it
• Employee Assistance Program with Hospitality Action
• The Pantry - 100s of retailers and experience discounts through Reward Gateway
• Enhanced Maternity & Paternity package
• Refer a Friend Bonus up to £1500
• Instant access to pay you have already earned through EarlyPay
• 50% off food at any Heartwood Inns or Brasserie Blanc
• 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
• 10% off company gift cards
• A thoughtful gift to celebrate your birthday
• Long Service Recognition Awards
• Cycle to Work Scheme

• Will have a great presence and a vibrant personality
• Assist the General Manager and able to demonstrate leadership skills
• Be a real team player who thrives on motivation and empowering your team
• Will have experience in running busy operations and overseeing large teams
• Ability to maintain high standards across all areas of the business
• Proven experience in delivering business growth, budgets, staff retention

The Heartwood Collection currently has over 40 locations, including Brasserie Blanc restaurants and our lovely Heartwood Inn pubs, many of which now feature beautiful boutique bedrooms. We are aiming to grow to 61 sites by 2027, which could add up to 500 bedrooms over the next four years. We're really excited about the amazing opportunities this growth will create, and we hope you are too! It's a great chance for you to take the next step in your career and develop with us through our unique Stepping Stones training and development programme.

Heartwood Collection is a multi award-winning hospitality group:

• Sunday Times Best Places to Work winner 2024
• Double winner at the Publican Awards 2024
• R200 - SRA 3 star rated
• Plus many more!

*OTE is based on a 48-hour working week and the TRONC is calculated from the expected 6 months' site average.