Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead quality assurance for training in the rail industry, ensuring compliance with standards.
- Company: Join a dynamic team focused on enhancing rail training quality across the UK.
- Benefits: Enjoy travel opportunities, professional development, and a supportive work culture.
- Why this job: Make a real impact in the rail sector while growing your expertise and network.
- Qualifications: Must have 5+ years in rail training management or QA roles and relevant auditing qualifications.
- Other info: Full UK driving licence required; flexible working environment with a focus on continuous improvement.
The predicted salary is between 42000 - 84000 £ per year.
Mainly London and Southeast UK (Travel across the south of England each week)
The Quality Assurance Manager role is responsible for working as part of the Quality Assurance team to measure the quality of Assured Providers' training and assessment provisions against Rail Training Assurance Scheme (RTAS) requirements & related standards.
You should already be an experienced Rail QA Manager or Training Manager with a successful record and have lots of energy and enthusiasm for the role with a track record in delighting clients.
Key responsibilities:
- Planning and undertaking External Quality Assurance on-site visits to measure Assured Providers application of RTAS Rules, standards and client’s requirements to plan.
- Undertaking practical training site approval [TIC, MC/CC & OLEC] & new provider Advisory Visits.
- Undertake customer account manager activities for Assured Providers that sit within the geographical area aligned to you including support to Financial Controller and processing QA Helpdesk queries.
- Support Assured Providers continuous improvement in their application of, and understanding of, relevant rules & standards.
- Participation in Provider Forums and Workshops delivery.
- Preparation and submission of visit, Provider and performance reports using Microsoft Office suite.
- Contribute to the overall QA Service provided by the organisation.
- Compliance with Company policies and procedures.
- Developing, updating and implementing internal procedures in collaboration with colleagues.
- Use of relevant quality tools and databases.
- Contribute to the development and implementation of industry best practices.
- Continuously develop own technical knowledge.
- Undertake ad hoc reports and administrative duties for the wider team as required.
Essential Attributes:
- Current Internal/External Auditing Qualifications.
- At least five years’ experience within the Rail Industry in a Training Management and/or Auditor/QA role.
- Experience in dealing with Internal/External assurance bodies such as ISO/BSI/Achilles/RISQS.
- Familiarity with Training & Assessment competence standards.
- Full UK Driving licence.
Contact Detail:
National Skills Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Manager
✨Tip Number 1
Familiarise yourself with the Rail Training Assurance Scheme (RTAS) requirements and related standards. Understanding these guidelines will not only help you in interviews but also demonstrate your commitment to quality assurance in the rail industry.
✨Tip Number 2
Network with professionals in the rail industry, especially those who are already working in QA roles. Attend relevant workshops or forums to build connections and gain insights into the latest trends and best practices in quality assurance.
✨Tip Number 3
Prepare to discuss your previous experiences in training management and auditing during the interview. Highlight specific examples where you successfully improved quality standards or client satisfaction, as this will showcase your ability to delight clients.
✨Tip Number 4
Stay updated on the latest developments in the rail industry and quality assurance tools. This knowledge will not only enhance your technical expertise but also show your enthusiasm for continuous improvement, which is crucial for the role.
We think you need these skills to ace Quality Assurance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the Rail Industry, particularly in Training Management or QA roles. Emphasise any relevant qualifications, such as Internal/External Auditing Certifications, and showcase your track record of delighting clients.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your previous experiences align with the role's requirements, particularly your ability to conduct quality assurance visits and support continuous improvement.
Highlight Relevant Experience: In your application, focus on your experience dealing with assurance bodies like ISO/BSI/Achilles/RISQS. Provide examples of how you've contributed to compliance and the development of industry best practices in your previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Quality Assurance Manager role.
How to prepare for a job interview at National Skills Agency
✨Showcase Your Experience
Be prepared to discuss your previous roles in the Rail Industry, particularly focusing on your experience as a QA Manager or Training Manager. Highlight specific examples where you've successfully measured quality and improved training provisions.
✨Understand RTAS Requirements
Familiarise yourself with the Rail Training Assurance Scheme (RTAS) requirements and related standards. Demonstrating a solid understanding of these will show your commitment to the role and your ability to ensure compliance.
✨Prepare for Practical Scenarios
Anticipate questions that may involve practical training site approvals or customer account management activities. Think about how you would approach these tasks and be ready to share your strategies during the interview.
✨Emphasise Continuous Improvement
Discuss your approach to continuous improvement and how you've supported Assured Providers in enhancing their understanding of relevant rules and standards. This will reflect your proactive attitude and dedication to quality assurance.
