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For Companies At a Glance
- Tasks: Manage contracts, provide technical support, and ensure quality service delivery.
- Company: Join a leading firm in offshore, ports, shipping, and oil and gas industries.
- Benefits: Enjoy a permanent role with opportunities for growth and development.
- Why this job: Be part of a dynamic team expanding globally, making a real impact in the industry.
- Qualifications: Experience in a similar role and knowledge of cranes is essential.
- Other info: This is an office-based position with a focus on client management.
The predicted salary is between 43200 - 72000 £ per year.
Our client works in the offshore, ports and shipping and oil and gas industry and is looking for a Contract Support Engineer to work within their Project Engineering team. As part of the Contract Support Engineer position, you will oversee continental contracts which provide support, technical assistance, maintenance schedules, organising repairs, rectifying payment issues, crewing problems and asset assurance.
The company supports the oil and gas industry and after winning new contracts globally, they are looking to expand massively over the next 12 months. A new permanent opportunity has arisen for a Contract Support Engineer to work within their Project Engineering team. This role will be office-based and you will be tasked with managing a cranes and lifting client contract, ensuring all aspects of this contract are delivered from a quality, timescale, health and safety and maintenance point of view.
Other duties and responsibilities will include:
- Act as the Clients representative in ensuring any wider departments deliver as per contractual commitments.
- Minimise any maintenance backlog and ensure that any Safety Critical Maintenance backlog is immediately identified to the Client and internally to the responsible person, where applicable in business line.
- Provide first line technical support and coordinate any client requirements including breakdowns.
- Responsible for the delivery of the Contracted Services to the Client including Safety, Quality, Core Personnel and equipment provision, Maintenance and Project Delivery.
- Deliver all aspects of client account, including but not limited to: mobilisations, demobilisations, aged debt, equipment requirements, sales enquiries, client meetings, planning & coordination, technical support.
- Responsible for delivering plans in place to support client Integrated Asset Planning and support capability.
- Manage the maintenance, crewing and of offshore assets.
To be successful for this position you will have previous experience in a similar role and a good technical knowledge of cranes. Communicating clear standards for performance is key. You will have a proven track record of client management and have a high emphasis on customer service. You may have come from a hands-on, Project Engineer or an Account Management background, acting as a client representative/account manager is a key part of this role. Holding a mechanical engineering, electrical engineering or lifting qualification is preferred.
If this position is of interest, apply now for a confidential conversation about your next career move!
Contact Detail:
Human Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Engineer
✨Tip Number 1
Familiarise yourself with the specific requirements of the oil and gas industry, especially in relation to cranes and lifting operations. Understanding the technical aspects and safety standards will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the offshore and shipping sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at StudySmarter.
✨Tip Number 3
Prepare to discuss your previous experience in client management and how you've successfully handled similar roles. Be ready to provide examples of how you've ensured quality and safety in past projects.
✨Tip Number 4
Research the latest trends and technologies in crane operations and maintenance. Showing that you're up-to-date with industry advancements can demonstrate your commitment and expertise to potential employers.
We think you need these skills to ace Contract Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract management, technical support, and client relations. Emphasise any previous roles that involved cranes or lifting equipment, as this is crucial for the position.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage contracts and provide technical support, aligning them with the job description.
Highlight Relevant Qualifications: If you hold any mechanical or electrical engineering qualifications, or certifications related to lifting, make sure to mention these prominently in your application. This will strengthen your candidacy.
Showcase Client Management Skills: Provide examples of how you've successfully managed client relationships in the past. Highlight your customer service skills and any achievements in minimising maintenance backlogs or improving service delivery.
How to prepare for a job interview at Human Engineering
✨Understand the Industry
Familiarise yourself with the offshore, ports, shipping, and oil and gas sectors. Knowing the current trends and challenges in these industries will help you demonstrate your interest and knowledge during the interview.
✨Highlight Relevant Experience
Be prepared to discuss your previous roles that relate to contract management and technical support. Use specific examples to showcase your experience with cranes and lifting operations, as well as your client management skills.
✨Emphasise Safety and Quality
Since the role involves health and safety aspects, be ready to talk about how you have previously ensured safety standards and quality control in your projects. This will show your commitment to maintaining high standards.
✨Prepare Questions for Them
Think of insightful questions to ask about the company's future projects and their approach to client management. This not only shows your enthusiasm but also helps you gauge if the company aligns with your career goals.
