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- Tasks: Manage client accounts and foster relationships while identifying growth opportunities.
- Company: Join a dynamic Software Consultancy in Newcastle, known for its collaborative culture.
- Benefits: Enjoy a competitive salary, bonus scheme, 25 days leave, and healthcare perks.
- Why this job: Perfect for tech enthusiasts who thrive in fast-paced environments with monthly social events.
- Qualifications: Experience in client-facing roles within technology; strong communication and negotiation skills required.
- Other info: This is a hybrid role, requiring 2-3 days in the office.
A growing Software Consultancy are looking for a personable and driven Account Manager to join their Newcastle Head Office, to play a key role in fostering and expanding client relationships.
This role would be well-suited to someone who has experience working in a client-facing Account Management role (or similar), within the SaaS / Software Development / Technology domain, who has a keen interest in technology.
You’ll be responsible for managing a portfolio of existing accounts, acting as their main point of contact to ensure their satisfaction whilst identifying opportunities for future expansion and up-selling where possible. This will involve creating targeted account strategies, and maintaining a close awareness of client challenges in order to bring them new propositions.
This is a hybrid role, with 2-3 days per week in their Newcastle City Centre office. They’re a really dynamic and sociable company, with monthly social events, and would be a great place for someone who thrives in a fast-paced and collaborative environment.
Requirements
- Prior experience in a client-facing Account Manager role (or similar) within the Technology domain, managing multiple account simultaneously
- Strong commercial acumen, including knowledge of fee structures and commercial terms
- Strong ability to present to both technical and non-technical audiences, with excellent verbal and written communication skills
- Track-record of handling and overcoming objections, with excellent influencing and negotiation skills
Benefits
- Salary up to 50,000 depending on experience
- Discretionary bonus scheme
- 25 days annual leave plus bank holidays
- Contributory pension scheme
- Healthcare
Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check.
Nigel Frank are the go-to recruiter for Power BI and Azure Data Platform roles in the UK, offering more opportunities across the country than any other. We’re the proud sponsor and supporter of SQLBits, and the London Power BI User Group. To find out more and speak confidentially about your job search or hiring needs, please contact me directly at (url removed)
Account Manager (Technology) employer: Nigel Frank International
Contact Detail:
Nigel Frank International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (Technology)
✨Tip Number 1
Make sure to showcase your experience in managing client relationships, especially in the SaaS or technology sector. Highlight specific examples where you've successfully expanded accounts or identified new opportunities.
✨Tip Number 2
Familiarize yourself with the company's services and recent projects. This will not only help you understand their client needs better but also allow you to discuss how you can contribute to their growth during the interview.
✨Tip Number 3
Prepare to demonstrate your commercial acumen by discussing fee structures and commercial terms relevant to account management. Being able to articulate this knowledge will set you apart from other candidates.
✨Tip Number 4
Practice your presentation skills, as you'll need to communicate effectively with both technical and non-technical audiences. Consider role-playing scenarios where you might need to handle objections or negotiate terms.
We think you need these skills to ace Account Manager (Technology)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client-facing roles, particularly within the SaaS or Technology sectors. Emphasize any relevant achievements that demonstrate your ability to manage accounts and foster client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your understanding of the role. Mention specific experiences where you've successfully managed accounts and how you overcame challenges to meet client needs.
Highlight Communication Skills: Since excellent verbal and written communication skills are crucial for this role, provide examples in your application that demonstrate your ability to present to both technical and non-technical audiences effectively.
Showcase Commercial Acumen: In your application, include instances where you've demonstrated strong commercial acumen, such as negotiating contracts or understanding fee structures. This will show that you have the business insight needed for the Account Manager position.
How to prepare for a job interview at Nigel Frank International
✨Show Your Passion for Technology
Make sure to express your genuine interest in technology during the interview. Share examples of how you've kept up with industry trends or any relevant projects you've worked on that showcase your enthusiasm.
✨Demonstrate Your Account Management Skills
Prepare specific examples from your past experience where you successfully managed client accounts. Highlight your ability to handle multiple accounts simultaneously and how you ensured client satisfaction.
✨Prepare for Objection Handling
Since the role requires excellent influencing and negotiation skills, be ready to discuss how you've handled objections in the past. Think of scenarios where you turned a 'no' into a 'yes' and what strategies you used.
✨Know the Company Culture
Research the company’s culture and values. Since they emphasize a dynamic and sociable environment, be prepared to discuss how you thrive in collaborative settings and how you can contribute to their team spirit.
