Job Description
🚀 We're Hiring: Head of Community
📍 Partnering with a leading media company
📅 Full-time | Onsite London
We're excited to be working with a fast-growing, mission-driven media company to find a Head of Community – a strategic and relationship-focused leader to help build, scale, and energise a thriving audience community.
This is an opportunity to lead community engagement at a brand where connection, culture, and creativity are at the core of everything they do.
Key Responsibilities:
- Develop and implement a clear, ambitious community strategy aligned with brand and business goals
- Build and nurture a strong, engaged community across social platforms, forums, and exclusive member spaces
- Establish and grow relationships with key stakeholders, influencers, and ambassadors
- Lead community-focused campaigns, initiatives, and events that drive value and participation
- Create processes for community feedback and ensure insights are reflected in content, products, and services
- Monitor and analyse engagement, growth, and sentiment to continuously optimise community impact
- Foster a safe, inclusive, and inspiring environment that encourages advocacy and collaboration
Ideal Candidate Profile:
✔ Proven experience building and scaling communities, especially in media, start-ups, or creator-led spaces
✔ Deep understanding of audience engagement and platform dynamics
✔ Exceptional communication and relationship-building skills
✔ A data-informed approach to strategy and decision-making
✔ A passion for connection, storytelling, and shaping culture through community
If you're someone who sees community as more than a channel – and instead as a catalyst for long-term brand impact – we'd love to hear from you!
Contact Detail:
JLB Recruiting Team