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- Tasks: Lead and inspire a dynamic team while ensuring top-notch customer experiences.
- Company: Join a financially stable business with exciting growth plans in leisure hospitality.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and flexible working options.
- Why this job: Be part of a fun, fast-paced environment that values your development and success.
- Qualifications: Must have 12 months of management experience in a customer-facing role.
- Other info: Receive free bowling/golf vouchers and well-being training to support your work-life balance.
The predicted salary is between 28800 - 43200 £ per year.
Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: * a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry * be passionate about customer service * evidence of inspiring and developing large teams * be willing to work nights and weekends * have ambition for success Join our client as an Assistant Manager, in return you’ll get: * an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme * 40-hour contract, plus additional pay for any extra shifts you work * the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly * 50% off food when you are working * optional pension plan * 28 days holiday * earn additional days holiday with length of service, up to five days * one in four weekends off * ongoing training and development, with the opportunity to fast track your career * free bowling / golf game vouchers every month * 30% discount off food and drink for you and up to five friends * access to our clients Employee Assistance Programme (EAP) for you and your family * well-being training to support you in the workplace * opportunity to join the healthcare cash plan * financial long service awards * a £15 donation to Barnardo’s when you complete your induction * enhanced maternity, paternity, adoption, and shared parental leave benefits * flexible working, allowing you to have the perfect work life blend
Assistant Manager - Leisure Hospitality employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Leisure Hospitality
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a great experience for customers in your previous roles.
✨Tip Number 2
Highlight your management experience by discussing how you've successfully led and developed teams. Be ready to provide examples of how you inspired your team to achieve their goals.
✨Tip Number 3
Demonstrate your understanding of financial targets by discussing any relevant experience you have in managing budgets or achieving sales goals. This will show that you're not just focused on operations but also on the business side.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires nights and weekends, showing your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Assistant Manager - Leisure Hospitality
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your management experience in fast-paced, customer-facing environments. Provide specific examples of how you've inspired and developed large teams in previous roles.
Show Passion for Customer Service: Demonstrate your passion for customer service in your application. Share anecdotes or experiences that showcase your commitment to providing exceptional service and creating a fun environment for customers.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to align with the job description. Use keywords from the listing, such as 'coaching', 'mentoring', and 'financial targets', to show that you understand the role and its requirements.
Express Ambition and Growth Mindset: Convey your ambition for success and desire for career development in your application. Mention any relevant training or development programs you've participated in and how they have prepared you for this role.
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
Prepare to discuss your management experience in detail. Highlight instances where you successfully coached or mentored team members, and how you inspired them to achieve their best performance.
✨Understand the Business Operations
Familiarize yourself with the operational aspects of a leisure hospitality environment. Be ready to talk about how you would handle both front of house and back of house responsibilities effectively.
✨Discuss Financial Targets
Be prepared to discuss your experience with achieving financial targets. Provide examples of how you have contributed to revenue growth or cost management in previous roles.
