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- Tasks: Travel across the Midlands to support analytical lab instruments and troubleshoot issues.
- Company: Join a leading company in the pharmaceutical industry known for quality service.
- Benefits: Enjoy a competitive salary, vehicle, fuel card, and opportunities for growth.
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction.
- Qualifications: Must have 2+ years in the pharmaceutical field and hands-on lab equipment experience.
- Other info: Autonomous role with a focus on improving service delivery and customer support.
The predicted salary is between 38400 - 57600 £ per year.
Field Service Engineer | Travel across Midlands | Permanent | Up to £48,000 | Vehicle & Fuel Card Cherry Professional are looking for an experienced Field Service Engineer. You will provide service delivery support for all customer on analytical laboratory instrumentation. You must have experience working within the pharmaceutical industry. Responsibilities: Conduct routine/non routine PM/OQ and PQ Perform equipment troubleshooting and breakdown repairs Manage and coordinate daily functions Promote and maintain a high quality of service Promote the brand and service capabilities of the company Identify service delivery improvements in conjunction with team leads Provide technical support to customer queries Evaluate incoming fault reports and initiate appropriate measures: Support customers by remote troubleshooting Ensure prompt handling of customer complaints Inform Head of Services in case of major deviations and for cases that can’t be handled with current resources Ideal Candidate: Acts autonomous in the frame of Guidelines and directives Hands-on experience with servicing and maintaining laboratory instrumentation Strong technical aptitude with a focus on pharmaceutical or laboratory equipment A proven track record of cGxP Troubleshooting ability Minimum of 2 years Pharmaceutical A…
Field Service Engineer employer: Cherry Professional - Relationship Led Recruitment
Contact Detail:
Cherry Professional - Relationship Led Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with laboratory instrumentation during any networking opportunities. Engage with professionals in the pharmaceutical industry at events or online forums to build connections that could lead to job referrals.
✨Tip Number 2
Familiarize yourself with the latest trends and technologies in analytical laboratory instrumentation. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 3
Consider reaching out to current or former Field Service Engineers in the pharmaceutical sector. They can provide valuable insights into the role and may even share tips on how to excel in the application process.
✨Tip Number 4
Prepare for potential technical questions by reviewing common troubleshooting scenarios related to laboratory equipment. Being able to discuss specific examples of how you've resolved issues in the past will showcase your expertise and problem-solving skills.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the pharmaceutical industry and any relevant technical skills related to laboratory instrumentation. Use specific examples to demonstrate your hands-on experience.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Field Service Engineer position. Mention how your background aligns with the responsibilities listed in the job description, particularly your troubleshooting abilities and service delivery improvements.
Highlight Relevant Experience: When detailing your work history, focus on roles where you conducted routine maintenance, troubleshooting, or customer support in a laboratory setting. Quantify your achievements where possible to show your impact.
Prepare for Technical Questions: Be ready to discuss your technical knowledge and problem-solving skills during the interview process. Think of specific scenarios where you successfully handled equipment breakdowns or customer complaints.
How to prepare for a job interview at Cherry Professional - Relationship Led Recruitment
✨Show Your Technical Expertise
Be prepared to discuss your hands-on experience with laboratory instrumentation. Highlight specific examples from your previous roles, especially in the pharmaceutical industry, to demonstrate your technical aptitude.
✨Emphasize Problem-Solving Skills
Since troubleshooting is a key part of the role, share instances where you've successfully resolved equipment issues. Discuss your approach to diagnosing problems and how you ensure minimal disruption to service.
✨Demonstrate Customer Service Focus
Field Service Engineers often interact with customers, so it's important to showcase your ability to handle customer complaints and provide technical support. Prepare examples that illustrate your commitment to high-quality service.
✨Discuss Continuous Improvement
Talk about how you've identified service delivery improvements in past roles. Companies value candidates who can contribute to enhancing processes, so be ready to share your ideas on how to promote and maintain service quality.
