Renewals Account Handler - Complex SME (Maidstone)
Renewals Account Handler - Complex SME (Maidstone)

Renewals Account Handler - Complex SME (Maidstone)

Maidstone Full-Time 28000 - 36000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage client renewals and support a Renewals Executive with their portfolio.
  • Company: Join a top 100 chartered insurance brokerage with a strong market presence.
  • Benefits: Enjoy hybrid working, a competitive salary, and a retention bonus.
  • Why this job: Be part of a supportive culture focused on training and career growth.
  • Qualifications: Experience in the insurance sector is essential; Acturis knowledge is a plus.
  • Other info: Opportunities for internal progression and professional development await you.

The predicted salary is between 28000 - 36000 £ per year.

Location - Maidstone (hybrid working on offer)

Salary up to £32,000 plus retention bonus

Joining a top 100 chartered insurance brokerage with a strong market presence in unique sectors.

The Role:

Our client is looking for an Account Handler to join a well-established existing business team. Depending on experience, you will either be responsible for your own allocation of clients, or supporting a Renewals Executive with their portfolio.

Key Responsibilities:

  • Handling/supporting with renewal retention - circa 30 to 40 per month
  • Managing premiums up to around the £20,000 GWP mark
  • Manage a range of commercial insurance lines (e.g., Combined, Motor Fleet, Liabilities, PI, Cyber, PA, D&O, CAR)
  • Broking via E-trade (Acturis) and manual submissions

What You’ll Need:

  • Experience within the insurance sector from a broking, claims or underwriting background (preferably commercial)
  • Acturis experience - desirable but not a deal breaker

Why Join?

  • Supportive and friendly working culture
  • Strong focus on training and development (CII sponsorship and bespoke courses)
  • Steady growth year on year
  • Fantastic internal progression opportunities

Ready to take the next step in your insurance career in a company that truly invests in its people? Apply now for a confidential discussion.

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Contact Detail:

Pavilion Recruitment Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Renewals Account Handler - Complex SME (Maidstone)

✨Tip Number 1

Familiarise yourself with the specific types of commercial insurance lines mentioned in the job description, such as Combined, Motor Fleet, and Cyber. This knowledge will not only help you stand out during discussions but also demonstrate your genuine interest in the role.

✨Tip Number 2

If you have experience with Acturis or similar broking software, be prepared to discuss how you've used it in previous roles. If you don't have direct experience, consider researching its functionalities to show your willingness to learn.

✨Tip Number 3

Highlight any experience you have with client retention strategies, especially in handling renewals. Be ready to share specific examples of how you've successfully managed client relationships and improved retention rates.

✨Tip Number 4

Prepare questions about the company's training and development opportunities, particularly regarding CII sponsorship. This shows that you're not only interested in the position but also in growing your career within the company.

We think you need these skills to ace Renewals Account Handler - Complex SME (Maidstone)

Insurance Knowledge
Client Relationship Management
Renewal Retention Strategies
Commercial Insurance Expertise
Premium Management
Broking Skills
E-trade Proficiency (Acturis)
Attention to Detail
Communication Skills
Negotiation Skills
Problem-Solving Skills
Time Management
Team Collaboration
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the insurance sector, particularly any roles related to broking, claims, or underwriting. Emphasise your familiarity with commercial insurance lines and any specific achievements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your understanding of the role. Mention your experience with renewal retention and managing premiums, as well as your willingness to learn and grow within the company.

Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as client management, attention to detail, and proficiency with E-trade systems like Acturis. Provide examples of how you've successfully used these skills in previous positions.

Show Enthusiasm for Development: Express your interest in the training and development opportunities offered by the company. Mention any relevant courses or certifications you are pursuing or plan to pursue, demonstrating your commitment to advancing your career in insurance.

How to prepare for a job interview at Pavilion Recruitment Solutions

✨Know Your Insurance Basics

Make sure you brush up on your knowledge of commercial insurance lines, especially those mentioned in the job description like Combined, Motor Fleet, and Cyber. Being able to discuss these confidently will show your understanding of the role.

✨Familiarise Yourself with Acturis

Even if you don't have direct experience with Acturis, it’s beneficial to research how it works. Understanding its functionalities can help you answer questions about broking via E-trade and demonstrate your willingness to learn.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills, especially regarding client retention and managing renewals. Think of examples from your past experiences where you successfully handled similar situations.

✨Show Enthusiasm for Development

The company values training and development, so express your eagerness to grow within the role. Mention any relevant courses or certifications you’re interested in pursuing, which aligns with their focus on employee investment.

Renewals Account Handler - Complex SME (Maidstone)
Pavilion Recruitment Solutions
Location: Maidstone
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