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- Tasks: Manage business applications and IT support, ensuring systems meet user needs.
- Company: Conexus MedStaff empowers healthcare professionals to thrive in their careers.
- Benefits: Enjoy a competitive salary, bonuses, hybrid work options, and a supportive culture.
- Why this job: Join a purpose-driven team making a real impact in healthcare and community wellbeing.
- Qualifications: 5+ years in business system support, with strong technical and communication skills required.
- Other info: We value diversity and provide equal employment opportunities for all.
The predicted salary is between 36000 - 60000 £ per year.
Location: Skelmersdale, UK
Permanent, Full Time, Hybrid
Competitive Salary + bonus and benefits
About Conexus MedStaff
At Conexus MedStaff, we don’t just recruit healthcare professionals — we empower them to thrive. We are a dedicated healthcare recruitment and staffing agency that supports international registered nurses, U.S. nursing graduates, and international medical technologists to turn their dreams of a healthcare career in the U.S. into reality. Our work changes lives and strengthens communities. Whether it’s providing the support our candidates need to build successful, fulfilling careers or helping our clients deliver exceptional patient care, we’re all in. We lead with purpose, guided by a commitment to ethical practices, excellence in care, and a deep belief in the power of diversity to drive innovation.
Purpose of the role
The Business Systems Manager will manage the delivery and support of business applications, IT Infrastructure, and end-user computer support to the Conexus business. Working alongside the CISSO, the BSM will act as a partner to the business, collaborating with stakeholders to ensure the effective provision of IT support and optimizing the usage of business-critical applications, MSO365, and supporting IT infrastructure and EUC devices. This hands-on role bridges the gap between end-users and systems, ensuring our internal platforms meet the needs of all areas of the Conexus business.
The BSM will play a vital role in the management and administration of business applications, MSO365, IT infrastructure, and EUC, working with third-party vendors and Managed Service Providers to deliver technical support, user licensing and access administration, and implement system upgrades and functionality improvements.
- Act as a business partner to business stakeholders, understanding their needs and aligning systems accordingly
- Serve as the primary liaison between users and other technical teams and suppliers, translating requirements into system changes
- Provide effective support and maintenance for critical business systems and applications
- Provide effective systems administration, including user access, license, and asset management
- Work with MSP to ensure provision of IT infrastructure, EUC and MSO365 support to business users
- Provide hands-on technical support and troubleshooting for internal stakeholders as needed
- Lead the implementation of system patching, improvements and new functionality releases
- Oversee and manage relationships with third-party vendors and managed service providers
- Ensure successful integration of tools across front and back-office functions
- Support change management and training related to system updates and enhancements
- Provide regular reporting on the delivery and cost of IT and business system support services
What we’re looking for
- 5 + years of experience in delivering business and technical system support
- Proven experience in managing the provision of application support and administration, across front and back-office business systems (CRM, ERP, HR, Finance etc)
- Experienced in supporting both cloud (ideally MS Azure) and on-premise network, storage and server infrastructure
- Sound knowledge of MSO365 application suite, including MS Teams and Unified Communications tools
- Experience in supporting End User Compute (EUC) devices, operating systems and tooling (MS OS, Intune)
- Experience working as a business partner across both back and front office and cross-functional teams
- Ability to manage and coordinate third-party vendors and managed service providers effectively
- Solid technical skills and problem-solving abilities
- Knowledge of common ERP, HR and Finance applications and tooling
- Demonstrated capability to implement and drive system improvements
- Excellent communication and interpersonal skills
- Hands-on, proactive working style
- Good knowledge of ITIL service management principles and best practice, including good understanding of Incident, Problem, Change and Asset management
- Good understanding of IT security management processes and best practice (ISO27001 and CE+)
Conexus MedStaff provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Business System Manager (, , United Kingdom) employer: Conexus MedStaff
Contact Detail:
Conexus MedStaff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business System Manager (, , United Kingdom)
✨Tip Number 1
Familiarise yourself with the specific business applications and IT infrastructure mentioned in the job description. Understanding how MSO365, CRM, ERP, and other systems work will give you an edge during discussions with the hiring team.
✨Tip Number 2
Network with current or former employees of Conexus MedStaff on platforms like LinkedIn. They can provide insights into the company culture and expectations for the Business Systems Manager role, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your experience with managing third-party vendors and service providers. Highlight specific examples where you've successfully coordinated projects or resolved issues, as this is a key aspect of the role.
✨Tip Number 4
Showcase your problem-solving abilities by preparing scenarios where you've implemented system improvements or handled technical challenges. This will demonstrate your proactive working style and readiness for the hands-on nature of the position.
We think you need these skills to ace Business System Manager (, , United Kingdom)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business systems management, application support, and IT infrastructure. Use keywords from the job description to demonstrate that you meet the specific requirements.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the role and how your skills align with Conexus MedStaff's mission. Mention your experience with MSO365 and any relevant technical skills that make you a strong candidate.
Showcase Your Problem-Solving Skills: Provide examples in your application of how you've successfully resolved technical issues or improved systems in previous roles. This will demonstrate your hands-on approach and proactive working style.
Highlight Communication Abilities: Since the role involves liaising with various stakeholders, emphasise your communication and interpersonal skills. Share instances where you've effectively collaborated with teams or managed vendor relationships.
How to prepare for a job interview at Conexus MedStaff
✨Understand the Role
Make sure you have a clear understanding of the Business Systems Manager role. Familiarise yourself with the key responsibilities, such as managing IT infrastructure and supporting business applications. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Technical Skills
Be prepared to discuss your technical expertise, especially in areas like MSO365, cloud services, and end-user computing. Highlight specific examples where you've successfully implemented system improvements or provided support for critical business systems.
✨Demonstrate Your Communication Skills
As a liaison between users and technical teams, strong communication is essential. Prepare to share examples of how you've effectively communicated complex technical information to non-technical stakeholders, ensuring everyone is on the same page.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of past experiences where you had to troubleshoot issues or manage vendor relationships, and be ready to explain your thought process and the outcomes.
