Providing excellent customer service to drivers, customers and suppliers Processing and management of incoming queries Communication with internal and external contacts Transport Admin / Customer Service Stockton on Tees £31.5k Temp-Perm Irlam Associates are pleased to support our client, a very well-established, global Pallet Network operator, working on behalf of a world renowned 3PL across some brilliant logistics contracts out of their depot near Stockton on Tees, and we are delighted to support in their search for a Transport Admin & Customer Service Advisor to join the team. You will be charged with coordination of transport office activities across your shift, playing a key role in providing assistance and support for the depot’s operations in the efficient running & support of the Transport and Admin departments, ensuring an efficient and effective service. Problem solving and customer service alongside data input forms the basis of this role. Monday – Friday 8am – 6pm + Every other Saturday Key Responsibilities: Providing excellent customer service to drivers, customers and suppliers Processing and management of incoming queries, via email and phone Ensuring requests for information, …
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Irlam Associates Recruiting Team