Assistant Restaurant Manager

Reporting to the Restaurant Manager, you\’ll be managing a restaurant with an excellent annual turnover. Deputising in the Manager\’s absence, you\’ll be ensuring the team provides exceptional service to our guests. Joining our team means being part of a community that values excellence, innovation, and kindness in everything we do. Our commitment to our staff is reflected in our exceptional working environment – one that promotes a work‑life balance, professional development, and plenty of opportunities for growth. This role provides a unique opportunity within a successful and expanding organisation, which encourages professional development and offers excellent long‑term career prospects. As our Assistant Restaurant Manager you\’ll be:

Responsibilities

• Assisting the Manager in recruiting restaurant team.
• Managing rotas, timesheets, and wages in line with business needs.
• Supporting team training, development, and performance management.
• Actively engaging in the restaurant\’s daily operations.
• Supervising the restaurant to exceed guest expectations.
• Handling and resolving guest complaints.
• Assisting in other departments as needed.
• Considering the needs of other hotel departments.
• Ensuring the security of stock, premises, and cash.
• Upholding restaurant standards and statutory licensing regulations.
• Following COSHH and health and safety procedures.
• Implementing fire procedures and team training.
• Enforcing the Health and Safety Policy promptly.

Qualifications

• Proven experience of managing a team
• A good knowledge of customer care and complaint handling
• Supervisory experience in a similar setting
• Barista experience
• Experience in cash handling
• Computer literacy and a good working knowledge of Microsoft Word & Excel
• In‑depth understanding of wine and drinks
• Consistent attention to detail
• Ability to remain calm under pressure
• Strong organisational skills
• Attention to detail and ability to maintain accurate records
• Good working knowledge of Microsoft Word & Excel
• Aptitude for working in a fast‑paced, busy environment
• Excellent communication skills and confidence in relaying information to internal team and guests
• Effective leadership with a team‑focused mindset
• Proactive problem solving abilities
• Methodical, strategic thinking
• Budgetary and costing experience
• A minimum of Maths and English Grade C (or above)
• A care for our team and our wider environment
• First Aid qualification (desirable)
• Food Hygiene certification (desirable)
• Health and Safety certification (desirable)

At Watergate Bay Hotel, we don\’t just provide a place for our guests to rest their heads – we create memorable experiences that they\’ll remember for a lifetime. It\’s all about the balance of life. Being active, getting amongst the elements, spoiling yourself a little, chilling out, getting cosy, and most of all having a good time. We\’re about genuine hospitality, thoughtful details, and creating a space where people feel truly looked after. Our three core values – We Care, We Notice, We Change – and show what it means to work for a hotel which goes above and beyond for our team and guests. We\’re a relaxed, lifestyle‑led hotel on the North Cornwall coast, where guests come to find balance – whether that\’s catching waves, sinking into a cosy corner, or indulging in something delicious, and we\’re looking for a seasoned Assistant Restaurant Manager to join the team at The Living Space at Watergate Bay Hotel.

Benefits

• A relaxed, professional place to work in a beautiful location – at one of the UK\’s most striking beaches
• A welcoming team, eager to support and encourage each other
• Excellent career prospects in an ever‑expanding organisation
• Special rates for you and your friends and family to stay at the hotel
• Team discounts on treatments in Swim Club
• Discounts for you and your friends and family at Zacry\’s, The Beach Hut, and Living Space Restaurants
• Team discount at our Cubs coffeeshops
• Team discounts at Shop on the Beach and other partner businesses
• Free surf lessons, surfboards and wetsuits hire from Wavehunters
• Team social events throughout the year
• Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances