At a Glance
- Tasks: Lead a team of Benefits Advisors, ensuring quality support for older people.
- Company: Age UK is dedicated to improving the lives of older individuals across the UK.
- Benefits: Enjoy hybrid working options and a supportive work environment.
- Why this job: Make a real difference in the lives of older people while developing your leadership skills.
- Qualifications: Expertise in benefits and knowledge of issues affecting older people required.
- Other info: Position available in Blackpool or Ashburton with regular travel to the office.
The predicted salary is between 36000 - 60000 £ per year.
With living costs rising and the need for financial support ever growing, Age UK have built a dedicated team of Benefit Advisors to guide and advise older people on the relevant benefits available to them. To lead and support this fantastic service, we are recruiting for a Benefits Team Leader to monitor quality and performance and be the first port of call for any enquiries or support from the team.
Line managing a team of Benefits Advisers, you will provide wellbeing support and support with challenging and/or safeguarding calls, whilst working alongside other Team Leaders within our division to deliver a fantastic service to the older people we support all over the UK. The successful applicant will be an expert in all things benefit related, and have a knowledge of the issues affecting older people. You will use your leadership skills and experience to help support those in need.
We are looking for someone who is passionate about making a measurable difference to the lives of older people. This role can either be based at our office in Blackpool in Lancashire, or in Ashburton Devon. We offer a hybrid model of home and office based-working, so you will need to be within a reasonable distance of either the Blackpool or Devon office and be willing to travel there regularly.
Benefits Team Leader employer: Age Uk
Contact Detail:
Age Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benefits Team Leader
✨Tip Number 1
Familiarise yourself with the specific benefits available to older people in the UK. Understanding the nuances of these benefits will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the field of social care and benefits advice. Attend relevant workshops or seminars to connect with others who share your passion for supporting older people, which can lead to valuable insights and potential referrals.
✨Tip Number 3
Showcase your leadership skills by discussing any previous experience managing teams or projects. Be prepared to share specific examples of how you've supported team members in challenging situations, as this is crucial for the Benefits Team Leader role.
✨Tip Number 4
Research Age UK's mission and values thoroughly. Tailor your conversations during interviews to reflect how your personal values align with theirs, emphasising your passion for making a difference in the lives of older people.
We think you need these skills to ace Benefits Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Benefits Team Leader position. Highlight key skills such as leadership, knowledge of benefits, and experience with older people.
Tailor Your CV: Customise your CV to reflect your relevant experience in leading teams and working with benefits. Use specific examples that demonstrate your ability to support and guide others, particularly in challenging situations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping older people and your expertise in benefits. Mention how your leadership style aligns with the values of Age UK and how you can contribute to their mission.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Age Uk
✨Show Your Passion for Supporting Older People
Make sure to express your genuine passion for helping older people during the interview. Share personal stories or experiences that highlight your commitment to making a difference in their lives, as this will resonate well with the interviewers.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your approach to managing challenging situations and how you support your team members, especially in high-pressure scenarios like safeguarding calls.
✨Know Your Benefits Inside Out
Brush up on your knowledge of benefits relevant to older people. Be ready to discuss specific benefits, recent changes in legislation, and how these impact the elderly. This will showcase your expertise and readiness for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the team's current challenges and the organisation's goals. This shows your interest in the role and helps you understand how you can contribute effectively to the team.