Duty Manager

Duty Manager

Bletchley Full-Time 25992 - 30060 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team and ensure top-notch customer service in a vibrant leisure centre.
  • Company: Join a dynamic organisation dedicated to promoting health and well-being in the community.
  • Benefits: Enjoy a competitive salary, well-being cash plan, pension scheme, and exclusive perks.
  • Why this job: Experience a diverse role with daily challenges and the chance to make a real impact.
  • Qualifications: No specific qualifications required, just a passion for leadership and customer service.
  • Other info: Permanent position starting in June/July 2025, perfect for those seeking stability.

The predicted salary is between 25992 - 30060 £ per year.

Salary: NJC 8 - 17 £25,992 - £30,060 + well-being cash plan + pension scheme (LGPS) + additional Lift Schools benefits

Hours: Full Time

Contract: Permanent

Start date: June / July 2025

We are looking for a Leisure Centre Duty Manager.

Are you passionate about delivering exceptional customer service in a dynamic leisure environment?

Do you thrive in a leadership role where no two days are the same?

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Contact Detail:

SIR HERBERT LEON ACADEMY Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager

✨Tip Number 1

Familiarise yourself with the specific leisure centre's operations and services. Understanding their unique offerings will help you demonstrate your enthusiasm and knowledge during any interviews.

✨Tip Number 2

Network with current or former employees of the leisure centre. They can provide valuable insights into the company culture and expectations, which can be a great advantage when discussing your fit for the role.

✨Tip Number 3

Prepare to showcase your leadership skills through examples from your past experiences. Think of specific situations where you successfully managed a team or resolved conflicts, as these will resonate well with the hiring managers.

✨Tip Number 4

Stay updated on the latest trends in leisure management and customer service. Being knowledgeable about industry standards will not only impress your interviewers but also show your commitment to professional development.

We think you need these skills to ace Duty Manager

Leadership Skills
Customer Service Excellence
Team Management
Conflict Resolution
Health and Safety Awareness
Communication Skills
Problem-Solving Skills
Time Management
Organisational Skills
Financial Management
Event Coordination
Adaptability
First Aid Certification
Knowledge of Leisure Industry Standards

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Duty Manager. Tailor your application to highlight your relevant experience in customer service and leadership.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in leisure management or similar roles. Emphasise any achievements that demonstrate your ability to lead and provide excellent customer service.

Write a Strong Cover Letter: In your cover letter, express your passion for the leisure industry and your commitment to delivering exceptional service. Use specific examples from your past experiences to illustrate your suitability for the role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at SIR HERBERT LEON ACADEMY

✨Show Your Passion for Customer Service

As a Duty Manager, exceptional customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to creating a positive experience in a leisure environment.

✨Highlight Your Leadership Skills

In this role, you'll be leading a team, so it's important to showcase your leadership abilities. Discuss any past experiences where you successfully managed a team or resolved conflicts, as this will illustrate your capability to thrive in a dynamic setting.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in real-life scenarios. Think about potential challenges you might face as a Duty Manager and how you would handle them. This preparation will help you respond confidently during the interview.

✨Research the Company Culture

Understanding the values and culture of the leisure centre will give you an edge. Familiarise yourself with their mission and any recent initiatives they’ve undertaken. This knowledge will allow you to tailor your responses and show that you're a great fit for their team.

Duty Manager
SIR HERBERT LEON ACADEMY
Location: Bletchley
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