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- Tasks: Lead the Guest Services team and ensure exceptional customer experiences.
- Company: Join a premium brand known for high-end accommodation in Poole.
- Benefits: Enjoy competitive pay, bonuses, and flexible working hours.
- Why this job: Be part of a dynamic team that values customer satisfaction and teamwork.
- Qualifications: Experience in customer service and leadership is preferred.
- Other info: Flexible roles available: full-time or part-time job share.
The predicted salary is between 30000 - 35000 £ per year.
£30k-£35k + Bonus | 25-40 hours/week | Poole office
Our client operates across five premium brands. They provide high-end accommodation for the corporate and leisure sectors.
Due to an increase in workload, they are now hiring either one full-time or two part-time Guest Services Managers to lead their Guest Services team. You'll be the main contact...
Contact Detail:
Jigsaw Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Manager Full Time or Part Time Job Share
✨Tip Number 1
Familiarise yourself with the premium brands our client operates. Understanding their values and customer service standards will help you demonstrate your alignment with their vision during interviews.
✨Tip Number 2
Network with current or former employees in the hospitality sector. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare specific examples of how you've successfully managed guest services in the past. Highlighting your experience in leading teams and resolving customer issues will showcase your suitability for the role.
✨Tip Number 4
Be ready to discuss your flexibility regarding full-time or part-time work. Showing that you're adaptable to the company's needs can make you a more attractive candidate for the Guest Services Manager position.
We think you need these skills to ace Guest Services Manager Full Time or Part Time Job Share
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Guest Services Manager position. Tailor your application to highlight relevant experience in guest services and management.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in hospitality or customer service roles. Emphasise any leadership positions you've held and specific achievements that demonstrate your ability to manage a team effectively.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention why you are a good fit for the Guest Services Manager position and how your skills align with their premium brand values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a guest services role.
How to prepare for a job interview at Jigsaw Specialist Recruitment
✨Showcase Your Customer Service Skills
As a Guest Services Manager, your ability to provide exceptional customer service is crucial. Prepare examples from your past experiences where you successfully resolved customer issues or enhanced guest satisfaction.
✨Demonstrate Leadership Qualities
This role requires strong leadership skills. Be ready to discuss your experience in managing teams, motivating staff, and how you handle conflicts within a team setting.
✨Familiarise Yourself with the Brand
Research the five premium brands the company operates. Understanding their values and what sets them apart will help you align your answers with their expectations during the interview.
✨Prepare Questions for the Interviewers
Having insightful questions ready shows your interest in the role and the company. Ask about the team dynamics, challenges they face, or how success is measured in this position.
