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- Tasks: Service, repair, and maintain Vokèra boilers and associated equipment.
- Company: Join Riello & Vokèra, a leading heating manufacturer in the UK.
- Benefits: Enjoy competitive salary, bonuses, 27 days holiday, and a company van.
- Why this job: Be part of a diverse team that values creativity and innovation.
- Qualifications: Must have ACS qualifications and previous domestic heating service experience.
- Other info: Remote work available; positive team culture focused on growth.
The predicted salary is between 30000 - 42000 £ per year.
The role is part of Riello & Vokèra (Carrier's company) which is a leading heating manufacturer with a product portfolio that includes domestic gas boilers & light commercial gas boilers.
The main aim of this role is to service, repair, and maintain all Vokèra Limited boilers and associated equipment installed in customers' premises.
As a Boiler Service Technician, you’ll be responsible for:
- Servicing, general repair/maintenance and attending breakdowns of Vokèra boilers/water heaters and associated equipment.
- Carrying out all general gas works in customers’ premises - fault diagnosing and repairing of modern and traditional boilers, being able to carry out repairs to central heating control systems.
- Communicating with customers to explain the correct operation of gas boilers and associated controls and the importance of regularly servicing and a full explanation of fault diagnosis.
Requirements:
- Full ACS Qualification: CCN1, CEN1, WAT1 & LPG, (Permanent dwellings)
- G3 Unvented Hot Water Qualification
- Previous working domestic heating service experience.
- Excellent customer handling and communication skills
- Well organised and methodical, with ability to show attention to detail in all matters.
- Ability to work well in a team; positive attitude with a proactive approach to teamwork and motivation.
- Valid UK driving licence.
- Basic admin skills.
Benefits:
- Competitive salary
- Sales bonus
- Attendance bonus
- Stable working hours
- 27 days of holiday
- Company van (also for private use)
- Pension scheme
- Life insurance
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better.
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Contact Detail:
Carrier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boiler Service Technician
✨Tip Number 1
Familiarise yourself with Vokèra's product range and services. Understanding their specific boilers and associated equipment will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer communication skills. Since you'll be explaining technical details to customers, practice how to convey complex information in a simple and friendly manner.
✨Tip Number 3
Network with other professionals in the heating industry. Attend local trade shows or join relevant online forums to connect with others who may have insights or tips about working with Vokèra.
✨Tip Number 4
Prepare for potential technical questions related to fault diagnosis and repairs. Being able to discuss your previous experiences and how you've handled similar situations will set you apart from other candidates.
We think you need these skills to ace Boiler Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in servicing and maintaining boilers, particularly any work with Vokèra products. Include your ACS qualifications and any specific skills that match the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the heating industry. Mention your customer handling skills and how you can contribute to the team at Riello & Vokèra.
Highlight Qualifications: Clearly list your ACS qualifications (CCN1, CEN1, WAT1 & LPG) and G3 Unvented Hot Water Qualification in your application. This is crucial as these are minimum requirements for the position.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with customers in previous roles. This will demonstrate your ability to explain technical information clearly, which is essential for this position.
How to prepare for a job interview at Carrier
✨Showcase Your Qualifications
Make sure to highlight your Full ACS Qualification and any relevant certifications during the interview. Be prepared to discuss how your qualifications align with the requirements of servicing Vokèra boilers and associated equipment.
✨Demonstrate Customer Communication Skills
Since the role involves explaining boiler operations to customers, practice articulating complex technical information in a simple way. Share examples from your past experiences where you successfully communicated with customers.
✨Prepare for Technical Questions
Expect questions related to fault diagnosis and repair of both modern and traditional boilers. Brush up on your technical knowledge and be ready to discuss specific scenarios you've encountered in previous roles.
✨Exhibit Teamwork and Organisation
The company values teamwork and a methodical approach. Prepare to discuss how you have worked effectively in teams and how you stay organised while managing multiple tasks or projects.
