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For Companies At a Glance
- Tasks: Coordinate service engineers, manage schedules, and handle client communications.
- Company: Join a leading provider of innovative mechanical, electrical, and plumbing services.
- Benefits: Enjoy a supportive atmosphere with opportunities for professional growth and collaboration.
- Why this job: Be part of a fun, inclusive culture that values quality and innovation.
- Qualifications: Requires Business Admin level 3 and 2-3 years in construction or building services.
- Other info: This is a 12-month contract based in North Shields.
The predicted salary is between 30000 - 42000 £ per year.
Location: North Shields
Contract Type: 12 month contract
Our client is a leading provider of mechanical, electrical and plumbing building services. They are currently looking for a Service Coordinator to be based at their site in North Shields for a 12 month contract.
Culture and Company
They're known for their quality and innovation, making them a great place to work. Employees love the supportive atmosphere that helps them grow professionally. It's a fun and exciting place to be, fostering inclusivity and collaboration.
The Role of the Service Coordinator
The Service Co-Ordinator serves as a key point of contact for clients while coordinating a team of service engineers, managing schedules, and handling changing priorities. Other responsibilities include:
- Efficiently plan and schedule service engineers, ensuring accurate job reports and certifications are promptly issued to clients.
- Ensure all parts are ordered and available prior to scheduling engineer visits.
- Prepare client quotations and develop RAMS for projects.
- Perform administrative tasks such as generating management reports and assisting the Service Director with internal and external audits.
About You
As the Service Co-Ordinator, you will bring a proven track record of success in a similar role, with exceptional organisational and multitasking abilities. Other requirements include:
- Business Admin level 3 or equivalent.
- 2-3 years proven experience within a Construction or Building Services environment is essential.
- Excellent organisational and multitasking abilities.
- Strong communication and interpersonal skills.
- Proficient in using scheduling and CRM software.
Contact Detail:
Extension Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator - Construction
✨Tip Number 1
Familiarise yourself with the specific scheduling and CRM software commonly used in the construction industry. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Research the company’s recent projects and achievements in mechanical, electrical, and plumbing services. This knowledge will not only help you understand their culture better but also allow you to engage in meaningful conversations during your interview.
✨Tip Number 3
Prepare examples of how you've successfully managed schedules and priorities in previous roles. Highlighting your organisational skills with real-life scenarios can showcase your ability to handle the responsibilities of a Service Coordinator.
✨Tip Number 4
Network with professionals in the construction and building services sector. Attend industry events or join relevant online forums to connect with others who may provide insights or even referrals for the position at StudySmarter.
We think you need these skills to ace Service Coordinator - Construction
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in construction or building services. Emphasise your organisational and multitasking skills, as well as any specific software you are proficient in that relates to scheduling and CRM.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your previous experience aligns with the responsibilities of the Service Coordinator position and showcase your ability to manage schedules and communicate effectively.
Highlight Relevant Qualifications: Clearly state your qualifications, such as Business Admin level 3 or equivalent. If you have additional certifications or training related to construction or service coordination, be sure to include those as well.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Extension Recruitment Ltd
✨Showcase Your Organisational Skills
As a Service Coordinator, you'll need to demonstrate your exceptional organisational abilities. Prepare examples from your past experiences where you successfully managed schedules or coordinated teams, highlighting how you handled changing priorities.
✨Familiarise Yourself with the Company Culture
Research the company's values and culture before the interview. Since they pride themselves on quality, innovation, and a supportive atmosphere, be ready to discuss how your personal values align with theirs and how you can contribute to their inclusive environment.
✨Prepare for Technical Questions
Given the technical nature of the role, brush up on your knowledge of mechanical, electrical, and plumbing services. Be prepared to answer questions about scheduling software and CRM systems, as well as any relevant regulations or standards in the construction industry.
✨Demonstrate Strong Communication Skills
As the key point of contact for clients, effective communication is crucial. Practice articulating your thoughts clearly and confidently. You might also want to prepare for situational questions that assess your interpersonal skills and how you handle client interactions.
