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- Tasks: Guide customers through their vehicle purchase journey and provide exceptional service.
- Company: Join Group 1 Automotive, a global leader in the automotive industry with over 7000 dedicated colleagues.
- Benefits: Enjoy 33 days of leave, exclusive discounts, flexible working options, and a company pension scheme.
- Why this job: Be part of a dynamic team focused on delivering outstanding customer experiences and personal growth.
- Qualifications: Previous sales or customer service experience, strong communication skills, and a Full UK driving licence required.
- Other info: Diversity is valued; we encourage enthusiastic applicants eager to learn.
The predicted salary is between 28800 - 43200 £ per year.
Fun, exciting, rewarding work. Join us for the ride! Working with world-class brands as a Sales Executive, you'll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.
What we can offer you:
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle-to-work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone
- Life assurance with the option to increase cover
- We're open to flexible working options - just ask
What you'll do day to day:
- Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle
- Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database
- Maintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessions
- Recommend suitable add-on products that align with customer needs and preferences
- Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up
- Deliver outstanding customer service that fosters loyalty and encourages referrals
Helpful skills and qualifications:
- Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
- Ability to deliver first-class customer service with energy and enthusiasm
- A genuine interest in helping customers and contributing to the team's success
- Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
- Exceptional listening and communication skills, focused on understanding customer needs
- Must hold a Full UK driving licence
We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big:
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values:
At Group 1 Automotive, we pride ourselves on our five core values that are incorporated in all that we do: Respect - Integrity - Transparency - Teamwork - Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community, and even how we view each other in the team.
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Familiarise yourself with the automotive industry and the specific brands that Group 1 Automotive represents. Understanding their products and values will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Group 1 Automotive on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Sales Executive position.
✨Tip Number 3
Prepare to showcase your customer service skills through real-life examples. Think of situations where you've successfully built relationships or resolved issues, as these experiences will resonate well with the company's focus on delivering outstanding customer experiences.
✨Tip Number 4
Stay updated on the latest trends in sales techniques and customer engagement strategies. Being knowledgeable about innovative approaches can set you apart from other candidates and show your commitment to continuous learning and improvement.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Sales Executive position entails. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your relevant sales or customer service experience. Use specific examples that demonstrate your ability to achieve targets and build relationships, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with those of Group 1 Automotive, particularly respect, integrity, and teamwork.
Highlight Your Customer Service Skills: Emphasise your exceptional listening and communication skills in your application. Provide examples of how you've delivered outstanding customer service in previous roles, as this is vital for success as a Sales Executive.
How to prepare for a job interview at Group 1 Automotive
✨Show Your Passion for Customer Service
Make sure to express your genuine interest in helping customers during the interview. Share examples from your previous roles where you went above and beyond to deliver exceptional service, as this aligns with the company's mission.
✨Demonstrate Your Sales Skills
Prepare to discuss your past sales experiences and how you achieved targets. Highlight specific strategies you used to build relationships with customers and close deals, as this will showcase your ability to thrive in a sales environment.
✨Know the Brand and Products
Research the automotive brands represented by the company and be familiar with their products. This knowledge will not only impress your interviewers but also show that you're proactive and genuinely interested in the role.
✨Emphasise Teamwork and Values
Familiarise yourself with the company's core values of respect, integrity, transparency, teamwork, and professionalism. Be ready to discuss how you embody these values in your work and how you can contribute to a positive team environment.
