Internal Sales Executive

Internal Sales Executive

Crawley Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, manage orders, and maintain sales records while building strong relationships.
  • Company: Join a leading manufacturer of insulation products known for quality and innovation.
  • Benefits: Enjoy competitive salary, bonuses, 25 days holiday, excellent pension, and retail discounts.
  • Why this job: This role offers career growth in a dynamic environment with a focus on customer service and teamwork.
  • Qualifications: Strong communication skills, B2B sales experience, and knowledge of the construction industry preferred.
  • Other info: Sociable hours and a great work-life balance await you!

The predicted salary is between 28800 - 43200 £ per year.

Are you passionate about building strong client relationships and providing top-tier customer service? Do you thrive in a sales-driven environment and have a background in construction or B2B industries? If so, we want to hear from you. Our client, a market leader in the fire, thermal and acoustic insulation manufacturing sector, is looking to recruit Internal Sales Executives to join their growing team in Crawley.

What Will You Be Doing?

As an Internal Sales Executive, you will be the first point of contact for the company’s valued customers, offering expert advice and managing their expectations with professionalism and efficiency. Your responsibilities will include:

  • Handling product and pricing enquiries from installers and customers
  • Processing orders onto the internal system
  • Maintaining accurate sales records using Salesforce CRM
  • Building and maintaining robust relationships with internal and external stakeholders
  • Working closely with the external sales team to ensure excellent service delivery
  • Advising customers on product availability, lead times, and delivery schedules

What Are We Looking For?

To thrive in this role, you’ll need to bring:

  • Strong communication skills and a customer-first mindset
  • Previous experience in B2B sales or a sales-driven environment
  • Knowledge of the construction industry – especially fire, thermal or acoustic insulation – is highly desirable
  • Confidence in managing complex purchasing scenarios
  • High attention to detail and IT literacy
  • The ability to build and maintain long-lasting professional relationships
  • A commercial mindset with the ability to handle both technical and client-facing conversations

What’s in It for You?

We’re offering more than just a job – this is a fantastic opportunity to build a career in a market-leading company with a reputation for quality, reliability, and innovation. You’ll benefit from:

  • Competitive salary with annual pay reviews
  • Bonus scheme and staff recognition programmes
  • 25 days holiday plus 8 bank holidays (plus Christmas shutdown)
  • Excellent pension – up to 7.5% company contribution
  • Life insurance – up to 4x salary
  • Cycle to Work scheme
  • Retail discounts via a dedicated colleague portal
  • Share Incentive Scheme
  • Sociable working hours and a great work-life balance

About the Company

Our client specialises in the production of high-performance fire, thermal, and acoustic insulation products, tailored to client specifications. With a strong focus on quality and service, they deliver across the UK and Ireland using a network of trusted hauliers and carriers. Their reputation is built on speed, reliability, and innovation, making them a go-to partner in the construction industry.

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Contact Detail:

1four1 Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Internal Sales Executive

✨Tip Number 1

Familiarise yourself with the construction industry, particularly in fire, thermal, and acoustic insulation. Understanding the products and their applications will help you engage more effectively with potential clients and demonstrate your expertise during interviews.

✨Tip Number 2

Network with professionals in the B2B sales sector, especially those with experience in construction. Attend industry events or join relevant online forums to build connections that could lead to referrals or insider information about job openings.

✨Tip Number 3

Brush up on your Salesforce CRM skills, as this is a key tool for managing sales records. Being proficient in this software will not only make you more efficient but also show your potential employer that you are ready to hit the ground running.

✨Tip Number 4

Prepare to discuss your previous sales experiences in detail, focusing on how you've built and maintained client relationships. Use specific examples to illustrate your customer-first mindset and your ability to handle complex purchasing scenarios.

We think you need these skills to ace Internal Sales Executive

Strong Communication Skills
Customer Service Orientation
B2B Sales Experience
Knowledge of Construction Industry
Product Knowledge in Fire, Thermal, and Acoustic Insulation
Order Processing Skills
Salesforce CRM Proficiency
Relationship Building
Attention to Detail
IT Literacy
Commercial Awareness
Problem-Solving Skills
Ability to Manage Complex Purchasing Scenarios

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in B2B sales or the construction industry. Emphasise your communication skills and any previous roles where you built strong client relationships.

Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and sales. Mention specific examples of how you've successfully managed client expectations and handled complex purchasing scenarios.

Showcase Your Knowledge: Demonstrate your understanding of fire, thermal, and acoustic insulation products. Research the company and mention how your knowledge aligns with their offerings and values in your application.

Highlight IT Skills: Since the role involves using Salesforce CRM, mention any relevant IT skills or experience with CRM systems in your application. This will show that you're prepared to handle the technical aspects of the job.

How to prepare for a job interview at 1four1 Recruitment Ltd

✨Know Your Products

Familiarise yourself with the company's fire, thermal, and acoustic insulation products. Being able to discuss their features and benefits will show your genuine interest and expertise in the industry.

✨Demonstrate Your Sales Skills

Prepare examples from your previous B2B sales experience that highlight your ability to build relationships and close deals. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Showcase Your Communication Skills

As an Internal Sales Executive, strong communication is key. Practice articulating your thoughts clearly and confidently, and be ready to demonstrate how you handle customer inquiries and manage expectations.

✨Ask Insightful Questions

Prepare thoughtful questions about the company’s sales processes, team dynamics, and growth opportunities. This not only shows your enthusiasm but also helps you assess if the company is the right fit for you.

Internal Sales Executive
1four1 Recruitment Ltd
Location: Crawley
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