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For Companies At a Glance
- Tasks: Serve customers with a smile and ensure a fantastic dining experience.
- Company: Join Harbour Hotels, an award-winning luxury hotel group in stunning locations.
- Benefits: Enjoy competitive pay, career growth, discounts, and meals on duty.
- Why this job: Be part of a vibrant team in a beautiful coastal setting with great progression opportunities.
- Qualifications: Experience in hospitality and a passion for excellent customer service are essential.
- Other info: Stylish uniform provided and unique training opportunities available.
Who we are
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
St Ives Harbour Hotel and spa offers a fantastic coastal escape all year round in one of Cornwall's most iconic locations. The HarBAR Kitchen, Bar and Terrace and serene seaside HarSPA all make this breathtaking property something very special.
The role
We have a superb opportunity for a Waiter/Waitress to join the restaurant team. As Waiter/Waitress you will need experience of working in a quality food & beverage outlet together with a passion for customer excellence. Excellent interpersonal communication skills and flair for hospitality are essential.
Whats in it for you.
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.
Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.
We look forward to hearing from you!
Contact Detail:
Harbour Hotel St Ives Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Familiarise yourself with the Harbour Hotels brand and its values. Understanding their commitment to exceptional hospitality will help you align your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your previous experience in quality food and beverage outlets during any informal conversations or networking opportunities. This can help you stand out as a candidate who already understands the demands of the role.
✨Tip Number 3
Practice your interpersonal communication skills by engaging with friends or family in a restaurant setting. Being able to demonstrate excellent customer service skills in real-time can give you an edge when interacting with the hiring team.
✨Tip Number 4
Visit the St Ives Harbour Hotel and Spa if possible, and take note of the atmosphere and service style. This first-hand experience can provide valuable insights that you can reference during your application process, showing your enthusiasm for the position.
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry. Emphasise any previous roles as a waiter or waitress, showcasing your customer service skills and ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and customer excellence. Mention why you want to work at Harbour Hotels specifically and how your skills align with their values and the role.
Highlight Interpersonal Skills: In your application, be sure to mention your excellent interpersonal communication skills. Provide examples of how you've successfully interacted with customers in past roles, as this is crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Harbour Hotel St Ives
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this will demonstrate your commitment to providing excellent service.
✨Know the Menu
Familiarise yourself with the restaurant's menu and any special offerings before the interview. Being able to discuss dishes, ingredients, and pairings shows that you are proactive and genuinely interested in the role.
✨Demonstrate Interpersonal Skills
Since excellent communication is key in this role, be prepared to showcase your interpersonal skills. Practice answering questions in a friendly and engaging manner, and consider sharing anecdotes that highlight your ability to connect with customers and team members.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the company culture, training opportunities, and career progression. This not only shows your interest in the position but also helps you determine if the company is the right fit for you.
