Reservations Supervisor

Reservations Supervisor

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team of Reservation Agents to manage client bookings and supplier communications.
  • Company: Join an award-winning inbound tour operator with a global reach.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
  • Why this job: Be part of a dynamic team that enhances travel experiences for international clients.
  • Qualifications: Previous experience in reservations or customer service is preferred.
  • Other info: This role offers a chance to work in a vibrant industry with diverse cultures.

The predicted salary is between 28800 - 43200 £ per year.

Our client is a long established award winning inbound tour operator working with international clients coming to the UK from many countries.

The FIT Reservations Supervisor is responsible for a team of FIT Reservation Agents, ensuring all administration, reservations and contact with clients and suppliers are done to the best possible standard.

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Contact Detail:

Strong Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reservations Supervisor

✨Tip Number 1

Familiarise yourself with the travel industry, especially inbound tourism to the UK. Understanding the nuances of working with international clients will give you an edge in interviews.

✨Tip Number 2

Highlight your leadership skills and experience managing teams. Be prepared to discuss specific examples of how you've successfully led a team in a fast-paced environment.

✨Tip Number 3

Research our company culture and values at StudySmarter. Tailoring your conversation to align with our mission can demonstrate your genuine interest in joining our team.

✨Tip Number 4

Network with professionals in the travel industry. Attend relevant events or join online forums to connect with others who may provide insights or referrals for the Reservations Supervisor role.

We think you need these skills to ace Reservations Supervisor

Leadership Skills
Customer Service Excellence
Attention to Detail
Team Management
Communication Skills
Problem-Solving Skills
Time Management
Knowledge of Travel Industry
Reservation Systems Proficiency
Negotiation Skills
Multitasking Abilities
Conflict Resolution
Adaptability
Data Entry Accuracy

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Reservations Supervisor. Highlight key skills such as team management, client communication, and attention to detail in your application.

Tailor Your CV: Customise your CV to reflect relevant experience in reservations or team supervision. Use specific examples that demonstrate your ability to manage a team and handle client relationships effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the travel industry and your leadership skills. Mention any previous experience with inbound tour operations and how it aligns with the company's values.

Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a Reservations Supervisor.

How to prepare for a job interview at Strong Recruitment

✨Know the Company Inside Out

Before your interview, make sure to research the company thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Demonstrate Leadership Skills

As a Reservations Supervisor, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed a team in the past. Highlight any experience you have in training or mentoring others.

✨Showcase Your Customer Service Expertise

In this role, client interaction is key. Be ready to share specific examples of how you've handled customer inquiries or complaints in previous positions. Emphasise your ability to maintain professionalism and resolve issues efficiently.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions that assess your problem-solving skills. Think about potential challenges you might encounter as a Reservations Supervisor and how you would address them. Practising these scenarios can help you respond confidently during the interview.

Reservations Supervisor
Strong Recruitment
Location: London
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