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- Tasks: Lead a passionate team to deliver exceptional customer service and manage store operations.
- Company: Join Topps Tiles, the UK's leading tile specialist with over 350 stores nationwide.
- Benefits: Enjoy uncapped commission, generous discounts, health insurance, and a supportive career development plan.
- Why this job: Be part of a dynamic team where creativity meets customer satisfaction in a rewarding environment.
- Qualifications: Retail experience with strong leadership skills and a passion for customer service is essential.
- Other info: Flexible hours with no evening work; applications welcome from those 18 or over.
The predicted salary is between 28800 - 43200 £ per year.
Great choice, outstanding value, market leading customer service. That’s Topps Tiles. We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. With only the very best quality on-trend products sourced from around the world offering outstanding value.
As Store Manager, you’ll make sure that your store is an inspiring place to shop; that we’re wowing customers with amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training and developing them to exceed sales and profit targets through inspirational customer service. An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects.
You’ll create the business plan and develop your people to increase sales margins. You’ll manage every aspect of your store and constantly look for ways to improve - as an individual, as a team, as a store. We’re looking for ambition and for Store Managers who want their store, and their team, to be the best.
You know retail and have full P&L responsibility with an impressive track record of delivering outstanding customer service and great financial results. You’re commercially aware with the business acumen to keep ahead of your competition and set your store apart. You’re a passionate can-do, will-do role model and a natural leader who will drive performance through clear leadership, coaching and people management.
In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes. There’s a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits. We’re committed to promoting talent from within too, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer.
While you’ll need the flexibility to cover store opening hours (including weekends) as well as the flexibility to cover other stores, there’s no evening work to worry about - and no working on Christmas Eve or Boxing Day either.
Big things are happening at Topps Tiles. As the UK’s leading tile specialist selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family.
Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those 18 or over.
Closing Date: Friday 20 June 2025
Contact Detail:
Topps Tiles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Clevedon
✨Tip Number 1
Familiarise yourself with Topps Tiles' product range and current trends in interior design. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Prepare to discuss your leadership style and how you've successfully motivated teams in the past. Think of specific examples where your coaching led to improved performance or customer satisfaction.
✨Tip Number 3
Showcase your commercial awareness by researching the retail market, especially competitors in the tile industry. Be ready to share insights on how you would differentiate your store from others.
✨Tip Number 4
Emphasise your commitment to customer service excellence. Prepare anecdotes that highlight how you've gone above and beyond for customers, as this aligns perfectly with Topps Tiles' values.
We think you need these skills to ace Store Manager in Clevedon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail experience, particularly any roles where you had P&L responsibility. Emphasise your track record in delivering outstanding customer service and achieving financial results.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and customer service. Mention specific examples of how you've motivated teams and improved sales through exceptional service, aligning with Topps Tiles' values.
Showcase Your Leadership Skills: Highlight your leadership style and provide examples of how you've successfully coached and developed team members. This is crucial for the Store Manager role, so make it clear how you can inspire others.
Demonstrate Creativity: Since an interest in creativity or interior design is beneficial for this role, include any relevant experiences or projects that showcase your ability to help customers visualise their ideas and bring them to life.
How to prepare for a job interview at Topps Tiles
✨Show Your Passion for Customer Service
Topps Tiles values outstanding customer service, so be sure to express your enthusiasm for helping customers. Share examples from your past experiences where you went above and beyond to ensure a great shopping experience.
✨Demonstrate Leadership Skills
As a Store Manager, you'll need to lead and motivate your team. Prepare to discuss your leadership style and provide specific instances where you've successfully managed a team, trained staff, or improved performance.
✨Highlight Your Commercial Awareness
Understanding the retail landscape is crucial. Be ready to talk about how you've previously driven sales and profit margins, and how you plan to keep your store competitive in the market.
✨Express Your Creativity
Since an interest in creativity or interior design is beneficial for this role, think of ways to showcase your creative side. Discuss any relevant projects or ideas you have that could enhance the customer experience in-store.
